At arenaflex, we're on a mission to revolutionize the aviation industry by delivering exceptional service and driving innovation. As a vital member of our team, you'll play a crucial role in maintaining accurate and organized records that support our operational excellence. Join us in shaping the future of air travel and making a lasting impact on the lives of our customers.
**About arenaflex**
arenaflex is a leading airline that has been a pioneer in the aviation industry for decades. We're committed to providing our customers with a unique and memorable experience, while also fostering a culture of innovation and excellence within our organization. Our team is passionate about delivering exceptional service, and we're always looking for talented individuals who share our vision.
**The Innovation Office**
The Innovation Office is a dynamic and fast-paced environment where creativity and innovation thrive. As an Innovation Investigator Understudy, you'll have the opportunity to work with various groups, including Air Tasks, Client and Business, Framework and Services, and People and Finance. You'll be responsible for assisting in the development and implementation of new ideas and solutions that drive business growth and improve customer satisfaction.
**Group Stage QMO**
The Quality Management Office (QMO) is a critical component of the Innovation Office, focusing on the application side of our operations. This team is responsible for ensuring the quality of the applications used by our teams, including airline stewards and pilots. Without proper quality assurance, these applications can cause issues during flights, affecting our operations and customer experience. Our daily work involves collaborating with Case's (Scrum Expert, Engineer, Product Owners) to test and refine applications as they undergo changes. We also track metrics to showcase progress and keep our stakeholders informed about testing activities.
**Client and Business**
The Southwest Getaways (SWAV) group is at the forefront of developing a new, revenue-generating product for arenaflex beyond its core air product. This is a fast-paced, highly focused business drive where you'll have the opportunity to learn about the air business and the travel industry as a whole. You'll work closely with our business partners to understand their needs and develop innovative solutions that meet their requirements.
**Career Growth and Learning Opportunities**
At arenaflex, we're committed to providing our employees with equal opportunities for learning and self-improvement. As an Innovation Investigator Understudy, you'll have the chance to:
* Contribute to group projects and work collaboratively with other Innovation Assistants and workgroups
* Gain experience in developing and implementing new ideas and solutions
* Participate in training and development programs to enhance your skills and knowledge
* Work on high-visibility projects that drive business growth and improve customer satisfaction
* Enjoy a dynamic and supportive work environment that encourages creativity and innovation
**Responsibilities and Requirements**
As an Innovation Investigator Understudy, your responsibilities may include:
* Working with business clients to conduct requirements analysis related to frameworks and business processes to develop quality technical solutions
* Ensuring solutions are aligned with internal tooling, business processes, and conform to departmental guidelines
* Managing time periods for planning, coding, testing, and executing to ensure solutions are delivered on time and within budget
* Acting as a resource to facilitate effective communication between business and Innovation groups
* Participating in framework and acceptance testing
* Extent of work varies depending on the group project
**Skills and Competencies**
To succeed in this role, you'll need:
* Experience with Microsoft Office Suite (Word, Excel, PowerPoint) required
* Essential knowledge of business analysis, process modeling, and improvement is preferred
* Essential knowledge of technical environment required
* Openness to Agile methodologies is preferred
* Essential understanding of project management procedures
* Critical thinking and verbal communication skills required
* Ability to remain organized and manage multiple and simultaneous tasks under tight deadlines
* Past investigator internship experience within the past year is preferred
* Experience solving business problems in a capstone or case competition is preferred
* Ability to work in a culture that is open, direct, respectful, empathetic, and collaborative
**Work Environment and Company Culture**
At arenaflex, we're committed to creating a work environment that is inclusive, supportive, and empowering. We believe in fostering a culture of innovation, creativity, and excellence, where our employees can grow and develop their skills and knowledge. Our team is passionate about delivering exceptional service, and we're always looking for talented individuals who share our vision.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Hourly rate of $25/hour
* Opportunities for career growth and advancement
* Comprehensive training and development programs
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Comprehensive benefits package, including medical, dental, and vision insurance
**How to Apply**
If you're a motivated and innovative individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Apply Now!
Apply for this job