At arenaflex, we're a leading provider of Health Information Management and Revenue Integrity Services, dedicated to helping our clients navigate the complexities of healthcare reimbursement. As a forward-thinking organization, we're committed to delivering exceptional results while fostering a culture of innovation, collaboration, and growth. We're now seeking a highly skilled and detail-oriented Medical Record/Data Entry Clerk/Project Support Associate to join our dynamic team in the West Hempstead Office.
**About arenaflex**
arenaflex is a trusted partner to healthcare providers, payers, and other stakeholders in the healthcare industry. Our team of experts is passionate about delivering high-quality services that drive revenue integrity, improve patient outcomes, and enhance the overall healthcare experience. With a strong focus on innovation, we're constantly exploring new technologies and methodologies to stay ahead of the curve and meet the evolving needs of our clients.
**Job Summary**
As a Medical Record/Data Entry Clerk/Project Support Associate, you'll play a critical role in supporting our Revenue Recovery Department, working closely with a team of registered nurses, coding professionals, and billing specialists to ensure our clients receive the reimbursement they deserve. This is a hybrid role, with a mix of remote and in-office work, offering the perfect blend of flexibility and collaboration.
**Key Responsibilities**
* Project associate-related duties, including:
+ Retrieving patient medical records from various hospital systems
+ Generating and preparing patient itemized bills in appropriate formats for internal and external audits
+ Extracting and entering necessary information from/to hospital patient accounting systems
+ Making phone calls to post-acute healthcare facilities to obtain information needed on patients
+ Running and creating reports
+ Assisting with any other information gathering or data entry as needed by the recovery team
+ Scanning and indexing of documents
* Data entry and medical record management, ensuring accuracy, completeness, and compliance with regulatory requirements
* Collaboration with the revenue recovery team to identify and resolve issues, improve processes, and enhance client satisfaction
* Providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner
* Maintaining confidentiality and adhering to arenaflex's policies and procedures regarding patient information and data security
**Essential Qualifications**
* High school diploma or equivalent required; associate's or bachelor's degree in a related field (e.g., healthcare administration, business, or computer science) preferred
* 1-2 years of experience in medical record management, data entry, or a related field
* Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
* Experience with electronic health records (EHRs) and hospital patient accounting systems
* Strong analytical and problem-solving skills, with attention to detail and accuracy
* Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
**Preferred Qualifications**
* Experience working in a healthcare revenue integrity or billing environment
* Certification in medical coding (e.g., CPC, CCS) or a related field
* Familiarity with regulatory requirements, such as HIPAA and ICD-10
* Experience with data analysis and reporting tools (e.g., SQL, Tableau)
* Strong knowledge of healthcare reimbursement principles and practices
* Bilingual or multilingual skills, with the ability to communicate effectively with diverse populations
**Skills and Competencies**
* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
* Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
* Ability to maintain confidentiality and adhere to arenaflex's policies and procedures regarding patient information and data security
* Strong analytical and problem-solving skills, with attention to detail and accuracy
* Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
* Experience with electronic health records (EHRs) and hospital patient accounting systems
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Medical Record/Data Entry Clerk/Project Support Associate, you'll have opportunities to:
* Develop your skills and expertise in medical record management, data entry, and revenue integrity
* Collaborate with a talented team of professionals, sharing knowledge and best practices
* Participate in ongoing training and professional development programs, staying up-to-date on industry trends and regulatory requirements
* Take on new challenges and responsibilities, advancing your career and contributing to arenaflex's success
**Work Environment and Company Culture**
arenaflex is a dynamic and inclusive organization, committed to fostering a culture of innovation, collaboration, and growth. Our West Hempstead Office is a hub of activity, with a team of dedicated professionals working together to deliver exceptional results. As a Medical Record/Data Entry Clerk/Project Support Associate, you'll enjoy:
* A hybrid work environment, with a mix of remote and in-office work
* A collaborative and supportive team culture, with opportunities for professional growth and development
* A comprehensive benefits package, including health insurance, retirement savings, and paid time off
* Access to ongoing training and professional development programs, staying up-to-date on industry trends and regulatory requirements
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* A salary range of $45,000 - $60,000 per year, depending on experience and qualifications
* Comprehensive benefits, including health insurance, retirement savings, and paid time off
* Opportunities for professional growth and development, with ongoing training and education programs
* A dynamic and inclusive work environment, with a collaborative and supportive team culture
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for healthcare and data management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your qualifications and experience. We can't wait to hear from you!
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