Welcome to careerzynith, whereEvery journey begins with purpose and every team member plays a vital role in creating exceptional travel experiences. As one of the world's busiest international aviation hubs, careerzynith serves as a gateway connecting communities across the globe, generating significant economic impact and employment opportunities throughout the region. We take pride in our diverse, inclusive, and equitable workplace culture that celebrates individuality anduplifts all backgrounds, perspectives, and identities.
This is an extraordinary opportunity to join ourteam as a Part-Time Aviation Customer Service Agent I, specifically assigned to our prestigious Concierge Team. In this role, you will be at the forefront of delivering elevated customer service tointernational travelers arriving through our facilities, ensuring seamless customs clearance processes and providing premium meet-and-assist services that set the standard for airport hospitality.
We are currently seeking enthusiastic individualswho thrive in fast-paced, ever-changing environments and are passionate about creating memorable experiences for every traveler. If you have a genuine love for customer service, excellent communication skills, and the flexibility to work varying shifts including evenings, weekends, and holidays, we invite you to explore thisExciting career opportunity with careerzynith.
Position Type: Part-Time, Hourly (On-Call)
Average Hours: Approximately 30 hours per week
Maximum Hours: Up to 39 hours per week based on operational need
Pay Range: $25.00 - $29.00 per hour (commensurate with education and experience)
Work Location: careerzynith - In-Person Reporting Required
Shift Availability: Varying shifts between 6:00 AM and 11:00 PM, including weekends and holidays
Benefits: This position is eligible to enroll in careerzynith's 457b retirement plan. Additional benefits may be limited for part-time roles.
careerzynith stands as one of the top ten busiest airportsin the world and ranks as the third-busiest aviation hub in the United States. Our facility serves as the primary economic engine for the region, generating billions in economic impact annually and employing thousands of professionals across diverse disciplines. At careerzynith, we are committed to fostering a workplace where diversity, equity, and inclusion aren't just values—they are the foundation of our success.
We believe that our strength lies in our differences. We celebrate individuality and actively uplift all races, ethnicities, gender identities, national origins, ages, abilities, religions, and LGBTQIA+ communities. Our diverse workforce of more than 11,000 team members represents the rich tapestry of our global community, and we strive to ensure that every team member feels valued, respected, and empowered to bring their authentic selves to work every day.
As an Aviation Customer Service Agent I on our Concierge Team, you will play a pivotal role in shaping the first and last impressions of travelers passing through careerzynith. Your responsibilities extend far beyond traditional customer service—you will be a Brand Ambassador, representing the highest standards of hospitality and professionalism. Here's what you can expect:
At careerzynith, we believe in investing in our people and supporting their professional growth. As part of our team, you will have access to:
Working at careerzynith means being part of a dynamic,team-oriented environment where no two days are alike. Our culture is built on:
Our airport operates 24 hours a day, 7 days a week, 365 days a year. This means our team is always ready to serve travelers, regardless of the hour or conditions. We value flexibility and understand the importance of work-life balance, while also expecting commitment during critical operational periods.
Education: High school diploma or GED equivalent required
Experience: Minimum three (3) years of customer service experience in one or more of the following industries:
Language Skills: Strong oral and written communication skills in English are required. Bilingual proficiency in German, Spanish, French, or Japanese is a significant plus and may be considered for priority placement.
Technical Skills: Proficient in Microsoft Outlook and Microsoft Word. Comfortable learning and adapting to new technology systems and devices.
Licensure: Valid driver's license required
Background Check: Successful completion of FBI criminal background check is required for all positions at careerzynith. Employees must disclose any felony convictions and/or moving violations to maintain clearance eligibility.
Physical Requirements: This role involves prolonged standing, walking, and physical mobility throughout the airport terminal. Candidates must be able to perform the essential functions of the position, including lifting light to moderate loads and navigating stairs and escalators.
This position requires significant scheduling flexibility:
Position participates in seniority-based shift bidding, and availability may influence shift assignment priority.
We recognize that our people are our greatestasset, and we offer competitive compensation and benefits:
Applications for this position are accepted on arolling basis. We encourage you to submit your application as soon as possible to ensure consideration for upcoming opportunities.
To be considered for thisExciting opportunity, please complete the online application process. Be prepared to demonstrate your customer service experience, communication skills, and availability during the selection process.
We conduct pre-employment assessments and may require a physical examination and/or drug test as part of our selection process. All offers of employment are contingent upon successful completion of required background checks and verification of eligibility to work in the United States.
Are you ready to embark on a rewarding career whereevery day offers new opportunities to make a positive impact? Do you thrive in dynamic environments where your customer service skills can shine? Are you passionate about creating exceptional experiences for travelers from around the world?
If so, we invite you to join the careerzynith team. As an Aviation Customer Service Agent I, you will be more than an employee—you will be a Brand Ambassador, a problem solver, and a key contributor to our mission of connecting the world through outstanding airport experiences.
We look forward to receiving your application and learning how your skills, experience, and passion can contribute to our team. Start your journey with careerzynith today—where your career takes flight and your future awaits.
careerzynith is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.