Are you passionate about delivering exceptional patient care and providing top-notch customer service in a dynamic medical setting? Do you have a knack for navigating complex medical billing and insurance procedures? If so, we invite you to join our talented team at arenaflex as a Patient AR/Customer Service Representative!
**About arenaflex**
arenaflex is a leading private medical practice with over 30 providers and 8 medical specialties, dedicated to delivering exceptional medical care with compassion. Our mission is to provide a supportive and inclusive work environment that fosters growth, learning, and teamwork. As a valued member of our team, you will have the opportunity to work with a diverse range of medical specialties, including Pulmonology, Gastroenterology, Primary Care, Cardiology, Rheumatology, Endocrinology, Oncology/Hematology, and Dermatology.
**Comprehensive Benefits Package**
At arenaflex, we believe in taking care of our employees, which is why we offer a comprehensive benefits package that includes:
* Personal medical and dental insurance
* 401k and profit-sharing plan
* Life insurance
* 2 weeks' vacation time
* 40 hours of paid sick leave
* Employee Assistance Program
**Patient AR/Customer Service Representative Responsibilities**
As a Patient AR/Customer Service Representative at arenaflex, your duties will include:
* Answering incoming phone calls from patients and answering questions about their medical bills
* Taking patient payments via phone
* Speaking with patients about their payment responsibilities and answering any questions regarding their EOBs
* Monitoring patients' accounts
* Contacting patients to follow up regarding overdue balances
* Sending patient accounts to collections as needed
* Assisting with posting payments
* Other duties as assigned
**Patient AR/Customer Service Representative Requirements**
To succeed in this role, you will need:
* General computer skills, typing skills, and a working knowledge of Medicare, Commercial Payer, and HIPAA Compliance
* Proficiency with Navinet and other payer websites for eligibility verification and claim status to efficiently conduct accounts receivable follow-up and to maximize revenue
* Requires understanding of accounts receivables in a healthcare setting
* Requires strong working knowledge of managed care plans, insurance carriers, referrals, and precertification procedures
* Requires an ability to prioritize multiple tasks simultaneously in an occasionally stressful environment
**Schedule and Work Environment**
* Monday to Friday 8:30 AM - 5:00 PM, flexibility is necessary as this schedule is subject to change
* Overtime as required
* Medical Office setting
* Outpatient setting
* In-person interactions with patients and healthcare professionals
**Medical Specialties Providing Support For**
* Pulmonology
* Gastroenterology
* Primary Care
* Cardiology
* Rheumatology
* Endocrinology
* Oncology/Hematology
* Dermatology
**Healthcare Setting**
* Medical Office
* Outpatient
* In-person
**Job Locations**
* Princeton, NJ
**Pre-employment Requirements**
* Pre-employment drug screen is required
* Pre-employment professional reference check is required
**Equal Employment Opportunities**
arenaflex is an equal employment opportunities (EEO) employer to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
**Join Our Team Today!**
If you are passionate about delivering exceptional patient care and providing top-notch customer service in a dynamic medical setting, we invite you to apply for this exciting opportunity to join our team at arenaflex. Don't miss out on this chance to grow your career and make a difference in the lives of our patients. Apply now and take the first step towards a rewarding and challenging career with arenaflex!
```html
Apply Now
Click the link below to register as a candidate and apply for this exciting opportunity:
Apply Job!
```
Apply for this job