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Posted May 25, 2026

**Experienced Product Principal - Customer Experience - Remote**

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Join arenaflex, a forward-thinking organization that values innovation and customer satisfaction, as we seek an experienced Product Principal to lead our customer experience initiatives. As a key member of our product management team, you will play a crucial role in connecting strategies and defining scope across multiple product teams and domains, driving business value through the production of quality products. **About arenaflex** arenaflex is a leading organization that has been at the forefront of innovation and customer satisfaction for years. Our commitment to delivering exceptional products and experiences has earned us a reputation as a trusted partner in the industry. With a culture that values collaboration, creativity, and continuous learning, we offer a dynamic and supportive work environment that fosters growth and development. **Position Purpose** As a Product Principal at arenaflex, you will be responsible for driving business value through the production of quality products. You will work closely with Product Directors and cross-functional program leaders to guide in-depth business reviews, communicate and present across all levels of the organization. Your expertise in generating innovative ideas for growth within your respective areas and across the Product management organization will be invaluable in driving change management and process improvement. **Key Responsibilities** * **Delivery and Execution (10%)**: Coordinate with Distinguished Engineers, User Experience Principals, and impacted teams to ensure a clear path to scope is known and aligned. Review recommended solutions and work of product teams to ensure products are aligned with company, stakeholder, and end-user priorities. * **Strategy and Planning (60%)**: Partner with cross-functional programs or technology portfolios to align outcomes. Cascade context up to leadership and strategy down to balanced teams using OKRs. Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers, and balanced teams. Create, coordinate, and sequence activities to ensure alignment across impacted teams. Provide visibility of the work by providing a holistic roadmap with dependencies. * **Team and Stakeholder (30%)**: Partner with leadership to represent the portfolio during enterprise planning, coordination, and discovery. Foster collaboration across multiple teams and portfolios to drive value and identify and resolve impediments. Manage cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience. **Direct Manager/Direct Reports** * This position typically reports to a Director. * This position has 0 direct reports. **Travel Requirements** * Typically requires overnight travel 5% to 20% of the time. **Physical Requirements** * Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. **Working Conditions** * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications** * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. **Preferred Qualifications** * Working knowledge of Microsoft Office Suite. * Working knowledge of presentation software (e.g., Microsoft PowerPoint). * Demonstrated ability to collaborate and work effectively with cross-functional teams. * Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences. * Excellent written and verbal communication skills. * 2+ years of previous leadership experience. **Minimum Education** * The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education** * No additional education. **Minimum Years of Work Experience** * 8. **Preferred Years of Work Experience** * No additional years of experience. **Minimum Leadership Experience** * None. **Preferred Leadership Experience** * None. **Certifications** * None. **Competencies** * Business Insights * Drives Vision and Purpose * Manages Ambiguity * Nimble Learning * Self-Development * Collaborates * Cultivates Innovation * Manages Complexity * Situational Adaptability * Balances Stakeholders * Communicates Effectively * Customer Focus * Drives Results * Interpersonal Savvy * Organizational Savvy **Compensation and Benefits** arenaflex offers a competitive compensation package, including a base salary range of $125,000 - $250,000, depending on location and experience. In addition, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. **How to Apply** If you are a motivated and experienced professional looking to join a dynamic and innovative organization, please submit your application through our website. We look forward to hearing from you! Apply Now! Apply for this job