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Posted May 19, 2026

**Experienced Ramp Agent (Customer Service Agent) - Miami International Airport**

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**Join arenaflex, a world-leading airline, and embark on a rewarding career as a Ramp Agent. As a crucial member of our team, you will play a vital role in ensuring the safe and efficient transportation of cargo and baggage to and from our aircraft.** **About arenaflex** arenaflex is a global airline that has been a leader in the industry for over a century. Our mission is to provide exceptional customer service, while ensuring the safe and timely transportation of our passengers and cargo. We are committed to living our values of Care, Integrity, Resilience, and Servant Leadership every day, in everything we do. Our people are our success, and we are dedicated to Sharing Success with our employees. **Key Responsibilities** As a Ramp Agent, you will be responsible for: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, while ensuring timely connections by guiding incoming and departing aircraft from the gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather conditions. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. * Maintaining a safe and secure working environment, adhering to all operational processes and procedures. **Work Environment and Shifts** As a Ramp Agent, you will work in a fast-paced, dynamic environment, with varying shifts ranging from early morning to overnight. Each station is different based on its individual flight schedule, and you will work between 20 and 40 hours per week based on your seniority. You will also be required to work in harsh weather conditions, including heat, rain, and snow. **Physical Demands** The work tasks as a Ramp Agent are physical and include bending, lifting, standing, and walking. You will be required to lift and move bags weighing up to 50-70 pounds, and work in areas with limited visibility. You must be able to pass a physical ability test (PAT) to ensure you can perform the duties of the job. **Requirements** To be successful as a Ramp Agent, you must: * Consistently prioritize the safety and security of yourself, others, and personal data. * Embrace diverse people, thinking, and styles. * Possess a high school diploma, GED, or high school equivalency. * Be at least 18 years of age and have authorization to work in the United States. * Have a valid driver's license. * Proficiency in English. * Pass a physical ability test (PAT). * Wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal. **Preferred Qualifications** While not required, having the following qualifications will give you a competitive edge: * Previous experience in a similar role or industry. * Knowledge of airport operations and procedures. * Familiarity with ground equipment and baggage handling systems. **Benefits and Perks** As a Ramp Agent at arenaflex, you will enjoy a range of benefits and perks, including: * Competitive salary, industry-leading profit-sharing program, and performance incentives. * 401(k) with generous company contributions up to 9%. * New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31). * In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. * 10 paid holidays per calendar year. * Birthing parents are eligible for 12-weeks of paid maternity/parental leave. * Non-birthing parents are eligible for 2-weeks of paid parental leave. * Comprehensive health benefits including medical, dental, vision, short/long term disability, and life insurance benefits. * Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. * Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. * Domestic and International space-available flight privileges for employees and eligible family members. * Career development programs to achieve your long-term career goals. * World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies. * Recognition rewards and awards through the platform Unstoppable Together. * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare. **How to Apply** If you are a motivated and safety-conscious individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about the application process and to submit your application. Apply Now! **Join arenaflex and embark on a rewarding career as a Ramp Agent. Apply today and take the first step towards a successful and fulfilling career in the airline industry!** Apply for this job