At arenaflex, we're revolutionizing the customer experience industry with our innovative approach to customer support. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be at the forefront of delivering exceptional support experiences that leave a lasting impact on our customers. If you're passionate about making a difference in people's lives and growing your career, we invite you to join our team of talented professionals.
**About arenaflex**
arenaflex is a global leader in the customer experience (CX) industry, with a presence in 45 countries and a team of 170,000 associates worldwide. We're the trusted partner of 750+ leading brands, from Fortune 500 companies to local startups. Our mission is to Create Connection. Value Conversation. We believe that every action, no matter how small, has a significant impact on our customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
**Why Join arenaflex?**
At arenaflex, we're committed to creating a memorable associate experience that improves your quality of life and grows your career. We believe in the power of small moments to make a big impact. Our modernized application technology benefits our customers and you, our associates. We're looking for Seasonal Customer Service Representatives to join our team and be part of our mission to deliver exceptional support experiences.
**Responsibilities:**
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:
* Providing basic technical support via phone or chat to our customers
* Delivering an exceptional support experience that meets our high standards
* Interacting and communicating effectively with a variety of customers
* Providing a memorable and delightful experience that leaves a lasting impression
**What We Offer:**
* **Flexibility:** Work from home with a full-time schedule and the opportunity to become permanent
* **Competitive Pay:** $14/hour with incentive opportunities
* **Hands-on Training:** 100% paid training to ensure you're equipped with the skills and knowledge to succeed
* **Internal Mobility:** 84% of our managers are promoted within, giving you opportunities to grow your career
* **Employee Discounts:** Enjoy discounts on products and services from leading brands
* **Referral Bonuses:** Refer friends and family to arenaflex and earn rewards
* **EverBetter Wellness Program:** Take care of your physical and mental well-being with our comprehensive wellness program
**Requirements:**
* **Location:** Must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
* **Age:** 18 years or older
* **Education:** High School Diploma or GED Equivalent
* **Equipment and Internet:** Must have:
+ 1 Stand Alone Monitor (19 inch)
+ Hardwired internet connection (no satellite or wireless)
+ Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
+ A Working Phone Line (Home Phone or Mobile)
+ Home office must be a noise/distraction-free environment
+ Desk and an ergonomic chair
**What We're Looking For:**
* **Flexibility:** Ability to adapt to changing business needs
* **Communication Skills:** Excellent communication and interpersonal skills
* **Technical Skills:** Basic technical knowledge and problem-solving skills
* **Customer Service Skills:** Ability to provide exceptional customer service and support
**How to Apply:**
If you're passionate about delivering exceptional customer support and growing your career, we invite you to apply for this exciting opportunity. Visit our website at [www.arenaflex.com](http://www.arenaflex.com) to learn more about arenaflex and our mission to Create Connection. Value Conversation. Apply now and take the first step towards a rewarding career with arenaflex.
**Equal Employment Opportunity:**
arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
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