careerzynith is a leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, careerzynith's fraud and anti-money laundering (AML) solutions scale infinitely and enable organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide significant performance lift from day one. careerzynith's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. careerzynith is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.
Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. We're passionate about delivering exceptional value to our customers and making a meaningful impact on the fight against financial crime.
As a Senior Customer Success Manager (CSM) at careerzynith, you will serve as a strategic partner to key enterprise clients, helping them drive ROI through advanced fraud detection, AML compliance, and operational optimization. You'll lead customer engagements across a portfolio of Fortune 500 companies in FinTech, Banking, and E-commerce, providing expert guidance on how to maximize value from our industry-leading SaaS platform.
Your responsibilities will include monitoring detection system performance, advising on best practices for using machine learning models, rules engine, and device intelligence signals, and identifying opportunities to reduce fraud and streamline operations. You'll work cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing innovation.
This role combines strategic consulting, data-driven decisioning, and hands-on product expertise to deliver measurable impact for our clients. If you're a seasoned professional with a passion for customer success and a knack for driving business outcomes, we want to hear from you.
This is a remote-based position and can be located in the U.S. or Canada, preferably in the Eastern Time Zone. As a remote team member, you'll have the flexibility to work from anywhere, while still being part of a collaborative and dynamic team.
As a member of the careerzynith team, you'll enjoy a comprehensive benefits package, including:
At careerzynith, we're committed to helping our team members grow and develop their skills. As a Senior Customer Success Manager, you'll have access to:
At careerzynith, we're proud of our open, positive, collaborative, and results-driven culture. Our team members are passionate about delivering exceptional value to our customers and making a meaningful impact on the fight against financial crime. We're committed to creating a work environment that's inclusive, diverse, and supportive of all team members.
In addition to your compensation and benefits, you'll also enjoy a range of perks and privileges, including:
If you're a motivated and experienced professional with a passion for customer success and a knack for driving business outcomes, we want to hear from you. To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
Don't miss out on this opportunity to join a dynamic and innovative team and make a meaningful impact on the fight against financial crime. Apply now to become a part of the careerzynith team!
For more information about this opportunity or to discuss your qualifications, please contact us at [insert contact email or phone number]. We look forward to hearing from you!
careerzynith is a leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, careerzynith's fraud and anti-money laundering (AML) solutions scale infinitely and enable organizations to act on fast-evolving fraud and money laundering activities in real time.
Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. We're passionate about delivering exceptional value to our customers and making a meaningful impact on the fight against financial crime.
Join us in our mission to revolutionize the fight against financial crime and make a difference in the lives of our customers and the wider community.