**Join arenaflex in shaping the future of education and empowering students to achieve their academic goals.**
Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At arenaflex, we're committed to making a difference, one amazing student at a time. As an Experienced Student Success Coach, you'll have the opportunity to inspire others to realize their academic potential, reach their educational goals, and make the most of their abilities.
**About arenaflex**
arenaflex is a leading organization dedicated to providing exceptional education and support services to students. Our team is passionate about helping students succeed, and we're looking for like-minded individuals to join our mission. As a Student Success Coach, you'll be part of a dynamic team that's committed to making a positive impact on the lives of our students.
**The Role**
As a Student Success Coach, you'll be responsible for assisting students throughout their education program with arenaflex. You'll work with each student to challenge, motivate, support, and encourage them to do more than they may have thought possible. Your primary responsibilities will include:
* Supporting enrollment, student development, and retention services while ensuring a quality learning experience
* Managing a group of assigned students and coaching each through their degree program, through proactive and timely outreach
* Encouraging and supporting students through daily and weekly outreach as they work to develop skills and knowledge for academic success
* Providing a trusted environment where students can share their thoughts, aspirations, concerns, and interests
* Offering and teaching students how to use resources to help maximize the success of each student
* Becoming a certified resume reviewer to provide resume and career development support
* Serving as a liaison for students, enabling them to connect with various departments
**What We're Looking For**
* A Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
* Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling
* Knowledge of academic policies and procedures
* Ability to learn technical skills quickly
* Excellent communication/listening skills, including a pleasant phone manner
* Strong customer support focus and attention to details
**What We Offer**
* Salary Range between $23 and $24 per hour
* Paid time off
* Comprehensive medical, pharmaceutical, dental, and vision benefits
* Health savings and flexible spending accounts
* 401(k) Savings Plan
* Life and Disability Insurance
* Tuition assistance
* Employee Stock Purchase Plan
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from
* Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
* Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
**Work Environment and Culture**
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a positive and supportive work environment that encourages collaboration, innovation, and growth. We're passionate about making a difference in the lives of our students, and we're looking for like-minded individuals to join our mission.
**Schedule**
* 8 hour shift
* Monday-Thursday: 8am to 7pm CDT
* Friday & Saturday: 8am to 5pm CDT
* We hire people from all time zones that have availability during our hours of operation, in support of our students.
**How to Apply**
If you're passionate about education and committed to making a difference in the lives of our students, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
**Application Question(s)**
* You must have a Bachelor Degree for this role, have you graduated with a Bachelor degree?
**Education**
* Bachelor's (Preferred)
**Work Location**
* Remote
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