At arenaflex, we're on a mission to deliver exceptional customer experiences that exceed our clients' expectations. As a dynamic and innovative company, we're seeking enthusiastic Temporary Entry Level Customer Service Representatives to join our team for a 3-week assignment starting on or around Wednesday, November 21st and wrapping up around Tuesday, December 17th. If you're looking for a flexible and rewarding opportunity to earn some extra cash before the holiday season, we invite you to apply for this exciting role.
**About arenaflex**
arenaflex is a leading provider of customer service solutions, dedicated to delivering personalized and engaging experiences for our clients' customers. Our team of experts is passionate about creating a positive and memorable experience for every interaction, and we're committed to helping our clients achieve their business goals. As a Remote Temporary Entry Level Customer Service Representative, you'll be an integral part of our team, working from the comfort of your own home to provide exceptional customer service to our clients' customers.
**Job Summary**
As a Remote Temporary Entry Level Customer Service Representative, you'll be responsible for answering inbound calls, processing orders, and handling customer service needs with a high level of professionalism and enthusiasm. You'll be the friendly voice our customers hear when they place their orders, and your role will involve:
* Answering continuous inbound phone calls
* Taking and entering customer orders into the system
* Escalating any additional customer service needs
**What's in it for you?**
* Competitive pay starting at $14.00 per hour plus upsell commission
* Shift premium of $0.50 per hour for hours worked after 4:30 PM
* Flexible scheduling: Choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday, to meet the required 30+ hours of weekly availability
* Paid training to ensure your success in the role
* Employee discounts up to 50% on arenaflex products and services
* Booster Discount Certificates that allow employees to purchase company products for free
**Requirements**
* Must be available for 30+ hours per week between 7:00 AM and 7:00 PM CST
* Must be available to work on all days except Thursday, November 28th (Thanksgiving) and Friday, November 29th
* Must have a high school diploma or equivalent
* Must be 18 years or older
* Must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin
* Must have a PC or Laptop with:
+ Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP)
+ Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
+ 8GB RAM or installed memory
+ 10GB of Free Hard Disk Space
* Must have dedicated High Speed Internet:
+ Internet Download Speed: 10.0 MBPS
+ Internet Upload Speed: 5.0 MBPS
+ Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
* Must have a keyboard with function keys (F-Keys)
* Must have a wired USB Headset
* Webcams are recommended (not required)
* Dual monitors recommended (not required)
* Minimum monitor size of 17+ inches recommended (not required)
* External mouse recommended (not required)
**Preferred Qualifications**
* Previous customer service experience
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
* Proficiency in MS Office and other software applications
**What we offer**
* A dynamic and supportive work environment
* Opportunities for career growth and development
* A comprehensive benefits package, including paid time off, holidays, and sick leave
* A 401(k) retirement plan with company match
* A flexible and remote work arrangement
**How to apply**
If you're ready to join our team and start your journey with arenaflex, please submit your application through our website. Most communication throughout the hiring process will be conducted via email, so please ensure you enter a valid email address that you check regularly. You can expect emails from
[email protected] and
[email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses.
Don't miss out on this exciting opportunity to join our team and make a difference in the lives of our clients' customers. Apply now and take the first step towards a rewarding and flexible career with arenaflex!
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