Red Dot Buildings is a company that specializes in metal building systems, and they are seeking a Field Solutions Analyst to identify, analyze, and resolve field-reported issues. This role involves tracking problem reports, communicating with various departments, and finding efficient solutions to ensure project success.
Responsibilities
- Track and maintain Problem Report (PR) status using Kinetic (ERP)
- Review, interpret, and diagnose PR requests submitted from job sites
- Communicate with multiple departments within Red Dot to accurately assess and resolve reported issues
- Identify the most efficient and cost-effective solutions to reported problems
- Maintain detailed documentation and ensure timely follow-up on all PRs
Skills
- Proficiency in Microsoft Excel
- Strong written and verbal communication skills
- Highly detail-oriented with strong organizational skills
- Self-motivated with the ability to multitask effectively
- Ability to work efficiently in a fast-paced environment
- Ability to read and interpret architectural drawings
- Undergraduate education in Architecture, Engineering, or Construction Management
- Previous experience with commercial metal buildings is recommended
- Experience with pre-engineered metal buildings (PEMB) is preferred
- Bluebeam is preferred
Benefits
- Highly competitive salary and compensation based on skills and experience.
- Remote work opportunities available; working from the Athens office is preferred.
- Comprehensive health, vision, dental and life insurance. Including PTO, insurance and 401(k) matching.
- Full-time position with long-term growth potential.
Company Overview
For more than 60 years, Red Dot Buildings has been one of the nation’s premier providers of metal buildings. It was founded in 1963, and is headquartered in Athens, Texas, USA, with a workforce of 51-200 employees. Its website is https://www.reddotbuildings.com.