Field Technical Manager

This is a remote position.

About the Role

We are seeking an experiencedFieldTechnicalManagerto lead, strengthen, and continuously improve our quality assurance and quality control programs across Canada. This is a senior, hands-on leadership role responsible for establishing best practices, documenting standardized QA/QC processes, training teams, and ensuring consistent execution across all branches.

The ideal candidate combinesdeep technical flooring expertisewithstrong people leadership and thrivesin both field and strategic environments. This role requires regular travel across Canada to support branches, oversee implementation, coach teams, and drive a culture of quality, accountability, and continuous improvement.

Key Responsibilities

Lead the development, implementation, and continuous improvement of company-wide installation processes

Establish best practices for industrial and commercial flooring systems and ensure consistent application across all branches

Create, maintain, and continuously improve the crew's knowledge, standards, and technical guidelines

Train, mentor, and support field teams, supervisors, and managers to ensure adherence to standards

Conduct site visits, audits, and technical assessments across Canada

Work closely with operations, project managers, and field crews to proactively identify and resolve quality issues

Act as a technical authority for flooring systems, installations, and failure analysis

Foster a positive, collaborative, and high-performance work environment

Drive continuous improvement initiatives focused on quality, efficiency, safety, and workmanship

Support new products, systems, and technologies through evaluation, testing, and team training

Qualifications & Experience

Minimum 5+ years of hands-on field experiencein industrial and commercial flooring

Strong technical knowledge of multiple flooring systems, including:

Epoxy flooring systems

Urethane and polyaspartic systems

Polished concrete

Other resinous and specialty flooring technologies

Proven experienceleading, training, and developing teamsin the field

Demonstrated ability to build strong relationships and create a positive work environment

Solid understanding of installation best practices, work orders, and process improvement

Comfortable working in both field and office environments

Strong problem-solving, communication, and organizational skills

Willingness and ability to travel extensively across Canada

French language skills are an asset

What We’re Looking For

A technical leader who leads by example

Someone passionate about quality, craftsmanship, and continuous improvement

A professional who balances technical expertise with people leadership

A candidate who enjoys teaching, mentoring, and raising standards across teams

Why Join Us

National impact with the ability to shape and elevate QA/QC standards company-wide

Opportunity to work with experienced professionals in a collaborative environment

A role where your expertise directly influences quality, growth, and long-term success

Competitive compensation and growth opportunities

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