About the position
We are a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories. We are seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.
Responsibilities
• Consult with clients to understand their vacation preferences, travel dates, and budget
• Recommend all-inclusive resorts that best match client needs and expectations
• Research resort options, amenities, and promotions using approved booking tools
• Coordinate and manage reservations, ensuring accuracy and timely communication
• Assist with special requests, itinerary changes, and follow-up support
• Maintain accurate client records and manage booking documentation
• Stay updated on popular resort destinations, seasonal promotions, and hospitality trends
Requirements
• Previous experience in hospitality, booking coordination, or customer service is a plus
• Strong communication and relationship-building skills
• Detail-oriented with the ability to manage multiple client needs simultaneously
• Tech-savvy and comfortable using booking platforms and digital tools
• Self-motivated and dependable with the ability to work independently in a remote setting
• Must be 18 years or older with access to a computer and stable internet connection
• Passion for vacation planning and delivering exceptional service
Benefits
• Fully remote work flexibility
• Ongoing training and professional development
• Access to industry tools, resources, and resort networks
• Incentive opportunities based on performance
• Supportive team culture and growth potential
• Travel perks and destination learning experiences