Role Overview
Mercier Consultancy Group is proud to present an outstanding opportunity for a German Speaking Reservations Agent For Booking.com position in Greece. In this exciting remote-based role, you will serve as a trusted point of contact for German-speaking travellers, helping them navigate and manage their bookings through one of the world's leading online travel platforms.
What You Will Do
Handle inbound enquiries from German-speaking customers regarding hotel, flight, and travel reservations made through Booking.com, delivering prompt and accurate assistance at every stage of the traveller journey.
Why It Might Be a Fit
Native or fluent German language skills are essential for this role. Previous experience in a customer service, reservations, or travel industry environment is highly desirable. Strong communication and interpersonal skills, with a genuine passion for delivering outstanding customer experiences in the travel sector.
Requirements
- Native or fluent German language skills (both spoken and written)
- Previous experience in a customer service, reservations, or travel industry environment
- Strong communication and interpersonal skills
- Comfortable working with digital booking platforms, CRM systems, and standard office software
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
- Ongoing career development opportunities
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