Head of Microsoft Business Application Sales – Remote with unlimited paid holiday!
Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.
With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.
We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.
Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.
We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.
Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview:
As Head of Dynamics Business Applications Sales, you will lead the evolution of our sales approach from product-led to solution-led, customer-outcome focused engagement.
This is not about selling Dynamics 365. It’s about understanding where clients are today, where they need to get to, and designing the right journey to get them there.
You will be responsible for building a team that leads with curiosity, challenge, and insight - uncovering real business problems, aligning technology to outcomes, and positioning Infinity Group as a strategic partner rather than a software provider.
You will play a hands-on role in high-value opportunities, shaping how we diagnose customer needs, structure solutions, and win complex transformation deals.
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What skills and working characteristics should this person have?Consultative Sales Mindset
Leads with questions, not answers. Focuses on understanding the client’s business, challenges, and goals before introducing solutions.
Deep Discovery Capability
Able to uncover root causes, not just surface-level problems. Comfortable navigating ambiguous situations and building a clear picture of the customer’s environment, pain points, and desired outcomes.
Commercial & Outcome-Focused Thinking
Connects solutions to tangible business value — revenue growth, efficiency, risk reduction — rather than features or functionality.
Ability to Challenge & Influence
Confident engaging senior stakeholders, constructively challenging assumptions, and shaping customer thinking to drive better outcomes.
Solution-Oriented (Not Product-Led)
Understands how to bring together technology, services, and approach into a cohesive solution tailored to each client — rather than leading with a single product.
Strategic Sales Leadership
Experience leading teams in complex, multi-stakeholder sales cycles. Able to drive structure, consistency, and quality in how opportunities are qualified and progressed.
Strong Storytelling & Communication
Can translate complex problems and solutions into clear, compelling narratives that resonate with both technical and non-technical audiences.
Collaborative Operator
Works seamlessly with pre-sales, delivery, and marketing to build credibility and ensure what is sold is aligned to what can be delivered.
Curiosity & Intellectual Drive
Genuinely interested in how businesses operate. Continuously asks “why” and looks to deepen understanding rather than accept surface answers.
Resilient & Results-Driven
Maintains momentum through complex sales cycles while staying focused on quality, value, and long-term client success — not just closing deals.
As a Head of Dynamics Business Application Sales, you’ll be responsible for:Build a Solution-Led Sales Engine
Shift the team from product pitching to problem-first, consultative selling
Embed strong discovery frameworks (business pains, processes, goals, blockers)
Ensure every opportunity is anchored in customer outcomes and value
Lead Deep Customer Engagement
Personally lead and support complex engagements
Challenge customers constructively to uncover root causes, not symptoms
Translate business challenges into clear, tailored solution strategies
Drive Quality Over Volume
Focus on well-qualified, high-value opportunities
Improve win rates through better understanding, positioning, and storytelling
Move away from generic proposals to highly relevant, insight-led responses
Align Sales, Pre-Sales & Delivery
Ensure seamless transition from discovery → solution design → delivery
Bring delivery teams into conversations early to strengthen credibility
Close the gap between what is sold and what is delivered
Develop a High-Performing, Curious Team
Coach the team on questioning, listening, and commercial thinking
Build confidence in pushing beyond surface-level conversations
Create a culture where reps lead conversations, not follow them
Strategic Growth & Market Positioning
Identify where Infinity adds the most value across industries/use cases
Shape go-to-market around business challenges, not product features
Contribute to messaging that reflects a transformation partner, not implementer
What it's like here:
Ambitious, but not political
Collaborative, but with high standards
People who care about doing things properly — not just getting them out the door
We’ve built a culture where:
You have real ownership and influence
Good ideas win (regardless of role or tenure)
You’re trusted to solve problems, not micromanaged
What you get:
Unlimited annual leave
Private healthcare, life assurance, company shares
Electric car scheme
Flexible/remote working (with access to Tunbridge Wells & Paddington offices)
Company & team socials, including our annual Illuminate Awards
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