Role Description
We are seeking a Managing Director, Fundraising Strategy & Operations to lead the strategy, systems, and operational infrastructure that powers fundraising performance across the organization. Reporting to the VP, Foundations & Resource Development Operations, this role serves as a central leader across Resource Development. You will align teams to a unified strategy, build scalable processes, and ensure consistent performance through strong data, systems, and execution. This is a highly visible role that partners closely with senior leadership to translate strategy into action and enable enterprise-wide revenue growth.
Responsibilities
• Lead the design and execution of Resource Development’s operating model, ensuring alignment across Foundations, Individual Giving, and Corporate Partnerships.
• Oversee fundraising systems, data infrastructure, and CRM strategy to drive efficiency and frontline effectiveness.
• Drive budgeting, forecasting, and revenue performance tracking in partnership with Finance and External Relations Operations.
• Build and scale a modern prospect research and pipeline strategy, leveraging data and predictive insights.
• Establish portfolio management standards and performance analytics to improve visibility into revenue, risks, and opportunities.
• Deliver executive-level reporting, dashboards, and board materials that inform strategic decisions.
• Optimize processes, policies, and workflows to improve consistency and operational effectiveness.
• Lead and develop a high-performing Strategy & Operations team while fostering a culture of accountability and continuous improvement.
Qualifications
• 10+ years of experience in strategy, operations, business transformation, or related fields.
• Proven experience leading leaders and influencing across complex, matrixed organizations.
• Experience in nonprofit or mission-driven environments is a plus.
Core Competencies
• Strategic Thinking & Enterprise Alignment: Connects enterprise strategy to execution, aligning multiple functions around shared priorities and outcomes.
• Operational Excellence & Process Design: Designs scalable processes and operating models that improve efficiency, consistency, and performance.
• Data-Driven Decision Making: Translates complex data into actionable insights that inform strategy and drive measurable outcomes.
• Financial Acumen & Forecasting: Leads budgeting, forecasting, and revenue analysis to guide decision-making and resource allocation.
• Systems & Digital Fluency: Leverages CRM platforms and data ecosystems to enable performance, visibility, and scalability.
• Stakeholder Influence & Executive Presence: Builds trust and influences senior leaders, board members, and cross-functional partners.
• People Leadership & Team Development: Develops high-performing teams, sets clear expectations, and fosters accountability and growth.
• Change Leadership & Adaptability: Navigates ambiguity and leads teams through change with clarity and focus.
Measures of Success
• Driving revenue performance through disciplined pipeline strategy, forecasting, and insights.
• Building a diversified, forward-looking pipeline with clear visibility into opportunities and risks.
• Delivering predictive, data-driven reporting that informs decisions and anticipates gaps.
• Improving efficiency, data integrity, and frontline effectiveness through systems and process optimization.
• Establishing consistent portfolio management standards and performance metrics.
• Strengthening alignment and accountability across Resource Development and key partners, including Finance, External Relations Operations, and Tech Services.
• Building a high-performing Strategy & Operations function that scales with organizational growth.
Compensation
The salary range for this role is $140,104 to $189,075. BGCA takes into consideration a combination of a candidate’s education, training and experience, as well as the position’s scope and complexity, the discretion and latitude required for the role and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
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