[Hiring] Patient Intake Coordinator @Seasons Psychotherapy Associates LLC

Role Description We are hiring an experienced bilingual Patient Intake Coordinator to manage patient intake, scheduling, and insurance verification in a structured, fast-paced remote environment. This role is best suited for candidates who have previously worked in a medical or mental health setting and are comfortable handling high call volume, insurance workflows, and patient coordination independently. Fully remote. Florida-based candidates only. • Manage a high volume of inbound calls and emails (50+ patient interactions per day) • Conduct patient intakes and accurately document information in the EHR • Schedule patients based on clinician availability, specialty, and insurance participation • Verify insurance eligibility and explain benefits, copays, and next steps clearly • Maintain accurate schedules and documentation • Coordinate with clinicians, billing, and administrative staff to resolve issues efficiently Qualifications • Fluent in English and Spanish (spoken and written) • 2+ years of experience in a medical office, behavioral health practice, or healthcare administrative role • Direct experience verifying insurance benefits and explaining coverage to patients • Experience using EHR systems and managing appointment scheduling • Comfortable working in a fast-paced, high-volume environment • Strong communication, organization, and attention to detail • Reliable home office with high-speed internet • Must pass Level 2 background check • Must reside in Florida Requirements • Behavioral health or psychotherapy practice experience (preferred) • Familiarity with insurance workflows (eligibility, benefits, authorizations) (preferred) • Experience with Google Workspace, scheduling systems, or Zendesk (preferred) Benefits • 100% employer-paid health, dental, vision, and life insurance (valued at ~$13,000+ annually) • Safe Harbor 401(k) with company match • Paid Time Off: 13 days in Year 1, increasing to 26 days annually • All federal holidays paid • Fully remote, stable, full-time role with a structured, team-oriented environment and clear expectations Company Description Seasons Psychotherapy Associates is a Florida-based group practice providing evidence-based psychotherapy services. Our administrative team plays a critical role in supporting clinicians and ensuring patients receive timely, high-quality care.