HR Generalist

Job DetailsJob Location: SERVEXO PROTECTIVE SERVICES - GARDENA, CA 90248Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $65,000.00 - $65,000.00 Salary/yearTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalReports to: HR Manager Direct Reports: 2 Recruiters  About the Role We're hiring a Senior HR Generalist to lead our recruiting function, serve as a strategic partner across the organization, and provide critical support to our payroll operations. This is a high-impact, multi-functional leadership role for someone who thrives in a fast-moving environment and is ready to manage a team while staying hands-on across HR, recruiting, and payroll. You'll oversee two recruiters, own client-facing communication on hiring needs, manage our HRIS and project management systems, and serve as the trained backup for payroll processing. Key Responsibilities Recruiting Leadership (Primary Function) Oversee two recruiters as direct reports, providing daily guidance, coaching, and performance management Act as the department lead on all recruiting matters: strategy, process, workflow, and team priorities Coordinate directly with Operations and Administration leadership to assess hiring needs for security officers and administrative personnel Serve as the lead point of contact with clients regarding staffing requirements; attend client meetings to discuss hiring pipelines, timelines, and workforce planning Drive full-cycle recruiting standards across the team: job posting, sourcing, screening, interviewing, offers, and onboarding handoff Build and maintain a candidate pipeline for high-volume and recurring roles Report on recruiting metrics: time-to-fill, source effectiveness, cost-per-hire, and team productivity Ensure a strong candidate experience across all touchpoints HRIS & Systems Management Manage the HRIS system: data integrity, user access, reporting, and process improvements Own and maintain the Monday.com board for HR and recruiting workflows, ensuring visibility and accountability across the team Generate reports and dashboards for HR Manager and leadership as needed HR Generalist Duties Respond to all candidates and new hires regarding offers, onboarding logistics, and pre-employment questions Respond to employee questions on policies, benefits, time off, and general HR matters Support employee onboarding and offboarding in coordination with the HR team Maintain employee records in HRIS, ensuring accuracy and confidentiality Assist with employee relations matters, escalating complex issues to the HR Manager Support compliance efforts including I-9 audits, EEO reporting, and federal/state law adherence Payroll Backup & Support Serve as trained backup to the Payroll Specialist, processing payroll in Paycom during absences or peak periods Assist with payroll-related data entry, time and attendance review, and pay adjustments Support payroll reconciliation, tax filings, and year-end activities (W-2s, 1095, ACA reporting) Maintain working proficiency in Paycom to ensure seamless coverage when needed Required Qualifications Bachelor's degree in Human Resources, Business Administration, or related field — OR equivalent professional experience 5+ years of progressive HR experience, with at least 3 years in full-cycle recruiting 1+ year of direct people management experience (managing recruiters or HR staff strongly preferred) Hands-on experience with HRIS platforms and ATS systems Proficiency with Monday.com or comparable project management tools Working knowledge of federal and multi-state employment law Comfort with payroll concepts and willingness to be cross-trained on Paycom payroll processing Strong client-facing communication skills and professional presence in meetings Ability to manage multiple priorities, lead a team, and maintain confidentiality Available to work Monday–Friday, 7:00 AM – 3:30 PM Pacific Time, from a home office in Texas Preferred Qualifications PHR, SHRM-CP, or equivalent HR certification Prior experience with Paycom payroll processing Experience recruiting for security, administrative, or high-volume operational roles Experience supporting a fully remote or distributed workforce Experience managing client relationships in a staffing, services, or contract workforce environment QualificationsRequired Qualifications Bachelor's degree in Human Resources, Business Administration, or related field — OR equivalent professional experience 5+ years of progressive HR experience, with at least 3 years in full-cycle recruiting 1+ year of direct people management experience (managing recruiters or HR staff strongly preferred) Hands-on experience with HRIS platforms and ATS systems Proficiency with Monday.com or comparable project management tools Working knowledge of federal and multi-state employment law Comfort with payroll concepts and willingness to be cross-trained on Paycom payroll processing Strong client-facing communication skills and professional presence in meetings Ability to manage multiple priorities, lead a team, and maintain confidentiality Available to work Monday–Friday, 7:00 AM – 3:30 PM Pacific Time, from a home office in Texas Preferred Qualifications PHR, SHRM-CP, or equivalent HR certification Prior experience with Paycom payroll processing Experience recruiting for security, administrative, or high-volume operational roles Experience supporting a fully remote or distributed workforce Experience managing client relationships in a staffing, services, or contract workforce environment