In Office or Remote Call Center Agent

Job title: In Office or Remote Call Center Agent in Cleveland, OH at MUTW, LLC
Company: MUTW, LLC
Job description: We are seeking a motivated and customer-focused Call Center Agent to join our team. This role can be performed either in our office or remotely. The Call Center Agent will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues in a professional manner.Major Responsibilities:Answering incoming calls and responding to customer inquiriesMaking outbound calls to follow up on customer requestsProviding information about products and servicesResolving customer complaints and issuesDocumenting all customer interactions in the CRM systemQualifications:Excellent communication skillsStrong customer service orientationAbility to multitask and prioritize in a fast-paced environmentProficiency in Microsoft Office and CRM softwarePrevious call center experience is a plusIf you are a team player with a positive attitude and a passion for helping customers, we want to hear from you! Apply now to join our dynamic and growing team as a Call Center Agent.Compensation Range: $60K - $70K
Expected salary:
Location: Cleveland, OH
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