Overview
Paige Datacom, a GCG company, is seeking an Inside Sales & Channel Account Manager to support channel-driven growth by managing daily account needs, supporting distribution partners, and helping advance opportunities through the sales cycle.
In this role, you’ll serve as a key point of contact for assigned channel and distributor accounts, supporting quoting, customer inquiries, order entry, expedite requests, project registrations, and other day-to-day account needs. You’ll work closely with Regional Sales Directors, distributor partners, and internal teams to keep communication moving, support customer commitments, and help drive engagement across assigned territories.
The ideal candidate brings strong business-to-business sales experience, a customer-first mindset, and the ability to manage multiple priorities in a fast-paced environment. This is a strong opportunity for someone who enjoys building partner relationships, supporting field sales strategy, and helping customers and channel partners move opportunities forward with urgency, accuracy, and follow-through.
This role offers a remote work arrangement with a strong preference for candidates in the Eastern or Central Time Zone.
What You'll Do
Manage assigned channel and distributor accounts, serving as a responsive and reliable point of contact for daily account needs
Support customer and partner requests, including quotes, inquiries, expedite requests, order entry, and order lifecycle follow-up
Coordinate project registrations and quote extensions with distributor partners, Regional Sales Directors, and internal teams
Provide proactive communication during time-sensitive, high-priority, or customer-impacting situations
Deliver seamless support to Regional Sales Directors by helping manage account activity, opportunity follow-up, quote positioning, and closing support
Build and strengthen relationships with key decision makers at distributor branches and partner organizations
Drive local-level engagement with distributor partners to support growth within assigned territories
Maintain visibility into pipeline activity and help advance opportunities through the sales funnel
Communicate customer activity, opportunity status, account progress, and partner needs to management and field sales teams
Engage internal stakeholders to develop and deliver effective customer solutions aligned with channel strategy
Support a consistent, accurate, and responsive sales process that reinforces strong customer and partner relationships
Perform other duties as assigned
What You'll Bring
Bachelor’s degree preferred; relevant experience will be considered in lieu of degree
3+ years of proven business-to-business sales experience within distribution, manufacturing, or a related environment; previous experience working with low voltage wire & cable products strongly preferred
Experience supporting or managing customer, distributor, channel, or partner accounts
Demonstrated success maintaining and developing customer relationships
Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a wide range of internal and external stakeholders
Ability to work effectively both independently and as part of a team
Strong attention to detail, follow-through, and organizational skills
Ability to manage multiple priorities and work efficiently in a fast-paced, dynamic environment
Proficiency with CRM systems; Salesforce experience preferred
Proficiency with Microsoft Office tools, including Outlook, Excel, Teams, and related business applications
Ability to think critically, analyze issues, and use information to support decisions and problem-solving
Collaborative approach with the ability to build strong working relationships across departments
Adaptability and willingness to embrace change, learn new processes, and support evolving business needs
A customer-focused mindset and commitment to acting with integrity in all areas of work
What We Offer
Competitive Annual Salary ranging from $75,000 to $85,000 per year based on relevant industry experience and eligibility for annual bonus based on company and individual performance
Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
An employee-centric company that values and truly appreciates our most important asset: You!
Our Use of AI in Recruiting
At GCG, we use AI technology to assist with our interviews by automating note-taking, allowing our hiring teams to focus fully on the conversation. This technology supports efficiency and accuracy in capturing candidate insights during interviews but is not used to evaluate resumes. All resume reviews and candidate assessments are conducted directly by our corporate recruiting team and hiring managers to ensure a thoughtful, human-centered approach.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About GCG
At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve.
This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
GCG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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