Overview
Bring your claims expertise to a remote team committed to service excellence and operational success.
💻 Work Style: Remote📍 Location Requirement: Gainesville, FL🕒 FTE: Full-Time (1.0 FTE)
This position is responsible for coordinating incoming and outgoing payer correspondence, reviewing claim documentation, supporting Epic account updates, and ensuring accurate claim processing and routing. Ideal candidates are detail-oriented, analytical, and thrive in a fast-paced environment while helping drive efficiency and accuracy across the revenue cycle team.
Responsibilities
Key Responsibilities
Manage incoming insurance payer correspondence, ensuring documentation is accurately reviewed, sorted, and prepared for scanning
Coordinate outgoing mail and fax communications to patients and insurance payers in support of Insurance Claims Specialists
Review and evaluate paper claims to ensure proper handling and routing
Maintain accurate account documentation and correspondence updates within Epic
Analyze large volumes of payer and demographic information to identify trends, discrepancies, and updates
Support revenue cycle operations through strong attention to detail, organization, and process accuracy
Work collaboratively with team members to ensure timely and efficient claims support activities
Maintain knowledge of insurance processes, payer requirements, and operational workflows while supporting the financial integrity of UF Health
Qualifications
Education
High School Diploma/Equivalent
Required Skills & Qualifications
Minimum of six (6) months of billing experience within a hospital or physician practice setting, or one (1) year of experience in a business environment involving finance, accounting, or insurance portal systems
Experience verifying patient insurance eligibility and working with commercial, including BCBS, United, Aetna, Cigna and other commercial payors.
Epic experience preferred, with familiarity using computerized insurance billing systems and Microsoft Office programs preferred
Strong communication, organizational, and problem-solving skills with the ability to work independently in a fast-paced environment
Above-average math aptitude with strong attention to detail and accuracy
Ability to interact professionally with payers, and internal teams while exercising sound judgment in account resolution
Knowledge of medical terminology preferred
Demonstrated ability to consistently achieve performance expectations while managing multiple priorities under pressure