Description
We are looking for a dependable and detail-oriented IT Support Person to help maintain and organize our office & remote location computer systems. This role is ideal for someone who enjoys solving problems, staying organized, and keeping technology running smoothly behind the scenes.
This position focuses on routine maintenance, organization, and day-to-day tech support. Great opportunity for someone with solid foundational IT knowledge but looking to expand and continue in the area.
Responsibilities
Organize and clean up files and folders on company server
Ensure proper file storage practices and assist staff with file access and shortcuts
Perform routine updates and maintenance on office computers
Install and update software as needed
Photo/Video transfer from iPads to shared folders
Set up, coordinate and test cloud sharing
Run system checks and scans to keep computers running efficiently
Archive emails and maintain organized inbox systems
Troubleshoot basic technical issues for staff (in person or remotely)
Help prevent downtime by proactively identifying small issues before they become bigger problems
Requirements
Good communication skills and patience when helping non-technical users
At least intermediate level knowledge of Windows PCs, Apple and office networks
Comfortable working with file systems, folders, and shared drives
Experience installing software and performing updates
Strong organizational skills and attention to detail
Ability to work independently and manage time efficiently
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