Job Description:
We are seeking an experienced and results-driven General Manager Coach (Complex) to join our Walmart Management team. As a GM Coach, you will play a critical role in leading and developing high-performing teams, driving financial performance and sales growth, and delivering exceptional customer experiences.
Key Responsibilities:
- Lead and develop teams by teaching, training, and actively listening to associates, and providing feedback through our Tour-to-Teach program
- Model and demonstrate exceptional customer service standards, and develop action plans to correct deficiencies and improve the customer experience
- Drive financial performance and sales growth by reviewing P&L statements, managing budgets, and developing action plans to mitigate shrink and achieve sales and profit goals
- Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, and recognizing outstanding performance
- Coordinate and oversee job-related activities, develop relationships with key stakeholders, and identify opportunities for improvement
- Ensure compliance with company policies and procedures, and support the company's mission, values, and standards of ethics and integrity
Requirements:
- 2 years of college or 1 year of retail experience and 1 year of supervisory experience, or 2 years of general work experience and 1 year of supervisory experience
- Ability to attend and complete all job-required trainings and assessments
Preferred Qualifications:
- Bachelor's degree in Business Management and Leadership
- Certificate of Completion in People and Business Leadership
- General work experience supervising 5 or more direct reports, with responsibility for performance management, mentoring, hiring, and firing
What We Offer:
- Competitive salary and benefits package, including multiple health plan options, financial benefits, and education assistance
- Opportunities for career growth and development in a dynamic and fast-paced retail environment
- A culture that values diversity, inclusion, and respect for all associates and customers
How to Apply:
If you are a motivated and experienced professional looking to join a thriving team, we encourage you to apply now. Please submit your application, and we will review it promptly.
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