Lead, Accounts Receivable Operations

Job Description: • Help manage the day-to-day execution of invoicing operations to ensure accuracy, timeliness, and compliance with client contracts. • Mentor and support teammates by providing guidance, troubleshooting assistance, and peer training. • Partner with the team manager to support onboarding and cross-training efforts, including documenting and sharing process knowledge. • Assist in prioritizing team workload and flag potential bottlenecks or resourcing gaps. • Help foster a positive and collaborative team culture by encouraging open communication and continuous learning. • Participate in team meetings, help drive engagement, and contribute to knowledge sharing across the group. • Step in to assist with invoice preparation and submission during peak periods or complex scenarios. • Serve as a go-to resource and subject matter expert (SME) for invoicing processes, tools, and best practices. • Identify and escalate workflow challenges or recurring issues to the Manager, proposing solutions and process enhancements. • Track operational metrics and KPIs to support reporting and continuous improvement initiatives. • Coordinate or lead small-scale projects to enhance invoicing workflows, system automation, or team training. • Support weekly and monthly net revenue checks by reviewing invoice data, ensuring accuracy in revenue recognition, and collaborating with Finance to confirm alignment with reporting timelines. • Facilitate communication and alignment between the Invoicing Operations team and key stakeholders. Requirements: • Bachelor’s degree in Finance, Business Administration, or equivalent work experience. • 4+ years of experience in invoicing, accounting, or financial operations. • Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand. • Proficient in NetSuite or a comparable ERP system (Open Invoice, Field Glass, etc) • Solid knowledge of Generally Accepted Accounting Principles (GAAP). • Exceptional verbal and written communication skills, with the ability to clearly present complex information to diverse audiences. • Advanced proficiency in Microsoft Excel and G-Suite applications. • Demonstrated problem-solving skills with a proactive, solutions-oriented mindset. Benefits: • Flexible paid time off for full-time employees • Medical, dental, and vision insurance • Telehealth • 401(k) with company matching contribution • Flexible remote work support where applicable • WFH Contribution • Wellness allowance • Calm App • Learning opportunities • Financial planning support • Parental leave • Employee Assistance Program • Pet Insurance • Opportunity to earn bonus, commission, and/or equity • Onsite Gym Apply tot his job Apply To this Job