Sedgwick is a leading company focused on providing meaningful support to individuals facing unexpected challenges. The Leave of Absence Coordinator will analyze leave requests and determine paid leave benefits, ensuring compliance with regulations and maintaining service standards.
Responsibilities
- Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes
- Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations
- Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client
- Communicates decisions and on-going expectations with claimants and clients
- Maintains professional client relationships
- Attendance during scheduled work hours is required
Skills
- High school diploma or GED required
- Strong oral and written communication skills required
- Computer literate – including Microsoft Office
- Organizational skills required
- PC literate, including Microsoft Office products, Windows environment
- Must meet minimum typing requirements
- Clerical or customer service experience or equivalent combination of education and experience preferred
Benefits
- A stable, consistent work environment