SUMMARY
The Licensure and Certification Coordinator will assure all provider licenses and certifications are kept current and will conduct licensing and certification functions including, but not limited to, preparing applications, following up on applications, obtaining licenses and certifications and associated documentation, updating database in accordance with US Renal Care, Inc. policies, as well as complying with all related state and federal requirements.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Prepare applications including renewal applications in a timely manner.
- Performs analysis and appropriate follow-up of each application. Works with the appropriate individuals to acquire the necessary materials and information for applications, renewals, etc.
- Builds strong working relationships with clients which includes clinic staff, state, local and federal agencies.
- Responds to incoming calls and makes outbound calls as required to resolve licensing and certification issues.
- Uses systems to provide statistical data, prepare issues list(s) and communicates issues accurately and timely.
- Keeps supervisor informed of potential licensing and certification issues.
- Enter necessary information in licensing and certification database, electronic files, and hard copy files to complete licensure and certification process to include scanning of materials as appropriate.
- Perform quality assurance review on completed electronic and hard copy licensing and certification files, if necessary.
- Maintain confidentiality and security of all licensing and certification files.
- Maintain all electronic and hard copy files for the department.
- Actively promote customer service standards; develop effective relationships at all levels of the organization.
QUALIFICATIONS/REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Knowledge using Microsoft Office Suite
- Detail oriented, skilled at multi-tasking and time management
- Ability to anticipate needs and prioritize workload
- Capable of taking the initiative to accomplish tasks and work independently
- Proficient editing and structuring grammatically correct documents
- Internet research skills
- 6 months licensing experience in a medical or government office, preferred
- General knowledge of government functionality
- Previous experience with Adobe software, preferred
Originally posted on Himalayas
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