PNC Bank is committed to delivering the best experience for its customers and fostering an inclusive workplace culture. The Loan Support Analyst Sr role involves managing a pipeline of commercial loan customers with real estate collateral in Special Flood Hazard Areas, ensuring compliance with insurance tracking regulations, and collaborating with various teams to enhance customer experience.
Responsibilities
- Executes varied and complex transactions/processes utilizing standard procedures
- Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures
- Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions
- Identifies and may resolve exceptions; escalates appropriately
- May interact with customers and have assigned accounts or portfolio
- Ensures the appropriate materials and documentation are available to complete transactions
- May assist with training/coaching of new hires
- May serve as a subject matter resource for the team
- Provides responses and documentation to inquiries and ad hoc requests
- Completes research and provides feedback on workflow and work received
- Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures
Skills
- University / college degree with < 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Strong attention to detail
- Effective communication skills
- Decision making and critical thinking skills
- Analytical Thinking
- Capital Management
- Compliance Requirements
- Documentations
- Due Diligence
- Loan Documentation
- Regulatory Compliance
- Risk Mitigation Strategies
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- A robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Years of service
Company Overview
PNC is a financial service company providing bank deposits products and services to its community. It was founded in 1845, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is http://www.pnc.com.