Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation, and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes.
Position type: Full-time
Location: Remote job (worldwide)
Schedule: To be determined.
We are seeking Project Managers for the Localization Department. We are looking for someone passionate about languages and cultures, and who is interested in a long-term career with us. As a Project Manager, you will work in a fast-paced environment and act as the bridge between our clients and our freelance translators or interpreters. The ideal candidate has experience in translation, localization, project management, and customer service.
Responsibilities:
- Perform evaluation of costs and prepare project budgets and quotes for clients
- Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project, through an achievable deadline
- Utilize tools such as Plunet for time tracking and take full ownership of projects throughout their entire lifecycle, ensuring accountability, efficiency, and successful delivery from start to finish.
- Adhere to applicable policies and procedures
- Answer client queries thoroughly via chats, phone calls, and emails on time
- Reports activity in group chats and actively communicates with peers on tasks being worked on
- Negotiate deadlines and rates with freelancers based on HR freelancer databases
- Establish and maintain excellent relationships with freelancers globally
- Monitor and control project status
- Manage project finances, including budgeting
- Perform quality checks at various stages of the process to ensure quality and accuracy (proofreading, final eye)
- Handle freelancer queries
Requirements:
- Experience in project management, business administration, and customer service
- Knowledge in Localization for the Localization Project Manager role
- Knowledge and experience using CAT tools like Smartcat and MemoQ
- Knowledge and experience using Translation Management systems like Trados
- University degree in Business Administration, Translations, or any relevant field is preferred
- Advanced verbal and written communication skills in English (Native or C1) and fluency in a foreign language
- Strong organizational skills, attention to detail, including the ability to prioritize and multitask
- Excellent cross-cultural and interpersonal communication skills
- Strong sense of professionalism and politeness
To be considered for this position, you’ll need to:
- Submit your application.
- Complete the Emotional Intelligence and Wonderlic assessment after submitting your application.
Both steps are required to move forward in the evaluation process.
Please note: Candidates may be asked to complete a background check before hiring
Please note that all application questions are mandatory. If any question is left incomplete or does not have a full answer, the application may be disqualified, or we may reach out to you for clarification.
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