Manager - SAP IBP

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. Introduction: A Career at HARMAN Automotive We’re a global, multi-disciplinary team putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role We are seeking an experienced SAP IBP Operations & Support Manager to oversee the day‑to‑day operations, stability, and support of all SIOP/SIOE digital products. This role ensures optimal system performance, drives efficient incident management, and leads continuous improvement across support processes, while also providing leadership and guidance to regional support teams. What You Will Do Lead daily operations and support for SIOP/SIOE applications, ensuring system stability and performance Manage incident triage, resolution, communication, and root‑cause analysis Oversee support processes, SLAs, and stakeholder communication Coordinate with development teams to prioritize and resolve defects and enhancements Drive continuous improvement in support processes, documentation, and monitoring Mentor and guide regional support leads in Hungary and Mexico Partner with Product Owners to ensure a smooth handoff from development to operations Support release planning, deployment coordination, and post‑release validation Maintain operational readiness, including monitoring, alerts, and support documentation This position is part of Digital- SIOP family reports to Director – SIOP. This position will have any direct reports.  What You Need to Be Successful 12–15 years of total SAP experience, including 10+ years of hands‑on SAP IBP experience Strong experience in SAP IBP modules, especially Demand, Supply, and Inventory Proficiency in integrating SAP IBP with ECC and/or S/4HANA using CPI‑DS, SDI, or CI‑DS In‑depth understanding of Supply Chain Planning processes, including forecasting, capacity planning, and inventory optimization Ability to configure planning areas, key figures, attributes, time profiles, and master data Hands‑on experience with IBP Excel UI and Fiori Launchpad Experience in application support and operations management Strong problem‑solving, troubleshooting, and analytical skills, including incident management Ability to lead and mentor distributed support teams across regions Familiarity with enterprise applications, system integrations, and support processes Excellent communication, presentation, and stakeholder management skills Bonus Points If You Have Bachelor’s or Master’s degree in Engineering, Supply Chain, Computer Science, or a related field SAP IBP Certification Exposure to SAP APO, SNP, BW, or other legacy planning tools Familiarity with Agile/Scrum delivery methodologies Experience in manufacturing, automotive, or CPG domains Knowledge of data modelling, analytics, or reporting within IBP What Makes You Eligible This position requires up to 20% of travel.  Be willing to work in Bangalore, INDIA.  Willingness to work flexible hours aligned with client time zones This position operates within the standard 9-to-5 working hours adjusted to the client's time zone. However, these hours are subject to modification based on evolving project needs The responsibilities of this role are expected to adhere to the guidelines outlined in the company's Flexible Work Policy What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement “Be Brilliant” employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development #LI-AD3 HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.