Job Description:
• Research and generate qualified provider leads using public databases and online resources
• Verify provider information including specialty eligibility, contact details, and office hours
• Conduct outbound calls to medical practices following provided scripts
• Schedule appointments based on availability and internal booking guidelines
• Capture accurate appointment details including provider information and notes
• Confirm scheduled appointments and coordinate updates with the internal team
• Ensure providers receive correct meeting links or call details before appointments
• Maintain accurate lead records, call notes, and appointment tracking in CRM systems
• Record appointment times accurately based on Pacific Time
• Provide timely updates regarding appointment status and scheduling changes
Requirements:
• Experience in appointment setting, outbound calling, or healthcare outreach preferred
• Strong phone communication skills with a professional and confident tone
• Ability to follow structured outreach scripts and internal processes
• Comfortable using CRM tools, calendars, lead lists, and documentation systems
• Strong attention to detail and accuracy when recording information
• Ability to manage schedules across time zones
• Strong organizational and time management skills
• Reliable internet connection and quiet remote work environment
Benefits:
• Remote work
• Supportive team environment
Apply tot his job
Apply To this Job