Broadridge is a growing company that empowers its employees to accomplish more. They are seeking a contract Operations Associate to join their Cash Management team in Phoenix, AZ, responsible for same day processing of contribution and distribution requests from 401(K) participants.
Responsibilities
- Same day cash processing of contribution and distribution requests from 401(K) participants via checks, ACH, and Federal wire transactions
- Accurately and timely process all daily inquiries research and items
- Handle escalated items and projects given by management
- Enter and release wires in the wire system, carrying out Quality Control, consistently double checking any transactions that are processed by the team
- Closing process which includes balancing transactions at the end of each day
Skills
- High School education or equivalent required
- A minimum of 1-2 years' experience with cash and funds processing
- Knowledge of basic business processes and computer applications (Microsoft Excel and Word)
- Strong written and verbal communication and customer service skills, with analytical and problem-solving abilities
- Ability to work in the office 2 days per week
- Basic knowledge of trust business and its particular accounting and tax reporting requirements, as well as an understanding of retirement plans, benefit payments, and distribution processing
Benefits
- This is a hybrid position in which you will work 2 days per week in the office, and the other 3 from home.
- Disability Assistance
- If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].
Company Overview
Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers. It was founded in 1962, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.broadridge.com.