Company Overview
Our client provides end-to-end property inspection services for property managers. Their team coordinates appointments, sends inspectors into the field, completes inspections, and delivers clear reporting so clients can make decisions without chasing updates.
Your Role
You’ll support the daily operation behind completed inspections. That means getting appointments scheduled, helping field inspectors resolve access issues, updating property managers, and making sure inspection status is accurate from start to finish.
The work is high-volume and phone-first, but the goal is not just to make calls. The goal is to make sure inspections are completed, documented, and communicated clearly.
You’ll:
Schedule and confirm property inspections with residents
Coordinate with field inspectors during active appointments
Resolve access issues, cancellations, and no-shows quickly
Keep property managers updated on inspection status
Track each inspection from scheduling through completion
Document blockers, outcomes, and next steps accurately
Follow up until open inspection items are closed
Flag repeat issues that may affect service delivery
You Bring:
Experience in phone-heavy operations or customer coordination
Clear, professional English communication
Comfort managing repetitive, time-sensitive work
Strong attention to status, notes, and follow-through
Ability to stay calm when residents or schedules change
Good judgment when deciding what to solve or escalate
Reliability in a structured, high-volume environment
Interest in learning property services operations
Bonus Points:
Scheduling, dispatch, logistics, or field operations experience
Property management or real estate exposure
Experience supporting technicians, inspectors, or field teams
Familiarity with CRMs, ticketing tools, or scheduling platforms
What’s Offered:
Fully remote role
Competitive USD compensation, based on experience
Hands-on exposure to end-to-end service operations
Clear expectations, structured workflows, and direct feedback
Opportunity to grow into account or client-facing work
Team that values accuracy, follow-through, and clear communication
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