To support a growing healthcare team, the full-time Oregon Licensed Care Coordinator will manage a panel of 400-450 patients, conduct monthly outreach and health coaching, and collaborate with clinical teams, all while working remotely in a HIPAA-compliant home office.
Key responsibilities
• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching
• Collaborate with clinical teams and caregivers to address clinical and social needs while closing gaps in patient care
• Document all patient interactions in real-time, maintaining HIPAA compliance and accurate records
Required qualifications
• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) or be a Certified Pharmacy Technician (CPhT)
• Minimum 2 years of clinical experience in a primary care, hospital, or specialty healthcare setting
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
• Must be legally authorized to work in the United States