About the position
The Part-Time Collections Evening position at Radius Global Solutions involves working as a Collector/Call Center Agent, primarily focused on customer service and collections. This role is designed for individuals who are self-driven and goal-oriented, with a strong emphasis on effective communication and negotiation skills. The position offers the flexibility of working from home and provides opportunities for unlimited income based on performance.
Responsibilities
- Engage with customers to assist with collections and resolve inquiries. ,
- Utilize effective negotiation skills to achieve collection goals. ,
- Maintain a high level of customer service throughout interactions. ,
- Follow up on outstanding accounts and provide updates to customers. ,
- Participate in required training sessions and adhere to the training schedule.
Requirements
- Previous experience in Customer Service, Retail, Call Centers, Collections, Sales, or Telemarketing. ,
- Proven ability and desire to help people. ,
- Excellent listening and negotiation skills with a customer service focus. ,
- Engaging and enthusiastic personality. ,
- Confident, clear, and effective communication style. ,
- Organized, self-driven, and goal-oriented. ,
- Keyboard proficiency and computer literacy. ,
- High School Diploma or GED is required.
Nice-to-haves
- Bilingual candidates are a plus!
Benefits
- Work from home flexibility. ,
- Unlimited income potential based on performance.