Join Agiliti: Make an Impact in Healthcare and Grow Your Career
At Agiliti, we believe every interaction has the power to change a life. As a nationwide company of passionate medical equipment management experts, we proudly serve hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. We're on a mission to help hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes. If you're driven by purpose and looking for a role that makes a difference, we want you to join our team as a part-time Remote Hospital Service Technician!
About the Role
As a Hospital Service Technician (HST) at Agiliti, you'll play a critical role in ensuring the efficient flow of medical equipment within our partner hospitals. This part-time, remote opportunity requires a strong and diverse skillset, a commitment to quality customer service, and a willingness to work flexible hours, including evenings, weekends, and holidays. You'll be responsible for delivering patient-ready equipment, communicating with clinical staff, and maintaining a professional relationship with hospital personnel.
Key Responsibilities
- Deliver equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
- Confidently communicate with clinical staff on equipment features, functionality, and other relevant topics.
- Provide quality service, perform to quality standards, and meet both customer and company metrics.
- Pick up, clean, and process all equipment, preparing it for patient-ready use following all company and hospital protocols.
- Maintain a professional relationship with all hospital staff and other personnel, acting as a subject-matter expert in customer service.
Essential Qualifications
To succeed in this role, you'll need:
- A high school diploma or equivalent.
- Customer service experience, with prior work experience in a hospital setting preferred.
- Basic computer skills and the ability to learn our systems and technology.
- Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
- The ability to lift and/or push up to 75 pounds and stand and walk for long periods of time.
- The ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
Preferred Qualifications
While not required, the following qualifications can give you a competitive edge:
- Previous experience in medical equipment management or a related field.
- Knowledge of medical equipment and hospital operations.
- Certifications or training in equipment management or customer service.
Skills and Competencies
To excel as a Hospital Service Technician at Agiliti, you'll need to demonstrate the following skills and competencies:
- Computer Literacy
- Customer Complaint Resolution
- Customer Service
- Detail-Oriented
- Group Problem Solving
- Interpersonal Communication
- Inventory Management
- Quality Control (QC)
- Teamwork
- Written Communication
Career Growth Opportunities and Learning Benefits
At Agiliti, we're committed to helping our team members grow and develop their careers. As a Hospital Service Technician, you'll have opportunities to:
- Develop your skills and expertise in medical equipment management.
- Learn from experienced professionals and industry experts.
- Take on new challenges and responsibilities as you grow in your role.
- Access training and development programs to enhance your career prospects.
Work Environment and Company Culture
At Agiliti, we pride ourselves on our positive and supportive work environment. As a part-time Remote Hospital Service Technician, you'll be working with a team of passionate professionals who are dedicated to making a difference in healthcare. Our company culture is built on the values of:
- Collaboration and teamwork.
- Customer-centricity and a commitment to quality service.
- Innovation and continuous improvement.
- Diversity, equity, and inclusion.
Compensation, Perks, and Benefits
We offer a competitive salary and a robust suite of benefits for regular, full-time, non-union employees, including:
- Health insurance options for Medical, Dental & Vision plans.
- Short- and Long-Term Disability plans.
- Flexible Spending Accounts and Health Savings Accounts.
- Life Insurance Options.
- Paid Time Off.
- 401K Saving Plan with employer match.
- Employee Discounts.
- Tuition Reimbursement.
- Daily Pay program.
- Employee Assistance Program.
- Wellness programs.
While this is a part-time role, we still offer a competitive hourly rate of $14.77 - $22.47, depending on your experience and qualifications.
Conclusion
If you're looking for a role that makes a difference in healthcare and offers opportunities for growth and development, we want you to join our team as a part-time Remote Hospital Service Technician! Apply now and take the first step towards a rewarding career with Agiliti.
We're an equal opportunity employer and provide reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact [email protected].
Ready to make an impact? Apply now and join our team!
Apply Now