Job Description:
• Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance
• Explain financial responsibilities for services received, payment options and collection procedures to patients and parties responsible for payment
• Contact insurance carriers or other sources and act as an advocate for the patient
• Initiate process for collecting prepays due and perform follow-up to ensure maximum collection is achieved
• Identify and resolve issues related to registration, financial clearance, insurance company authorization requirements, billing, insurance company explanation of benefits, provider-based billing, governmental requirements, HCAP/FAP policies and restrictions, MyAccount and collections
• Update and correctly document in appropriate computer systems
• Scan letter of agreements and send clinical clearance notifications
Requirements:
• High School Diploma/GED and three years of experience in a customer-facing role with in-person or phone contact OR Associate’s Degree and two years of experience OR Bachelor’s Degree and one year of experience
• Finance experience, such as banking, cashiering or handling money
Benefits:
• Health insurance
• 401(k) matching
• Flexible working hours
• Paid time off
• Remote work options
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Apply Now