Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Summary
We are growing our virtual support team and are currently looking for organized, people-focused individuals to join us as Planning Consultants. In this remote role, you'll assist clients with coordinating travel experiences, managing important planning details, and helping ensure reservations and itineraries are completed accurately and efficiently.
This opportunity is ideal for individuals who enjoy assisting others, staying organized, and working in a flexible work-from-home environment. Training, onboarding, and continued guidance are provided for all team members, including those new to the travel industry.
Core Responsibilities
Work with clients to review travel interests, timelines, and planning needs
Assist with arranging hotels, flights, cruises, transportation, tours, and activities
Research available travel options using approved supplier and reservation systems
Help track confirmations, itinerary schedules, and reservation updates
Provide responsive support through phone, email, and online communication platforms
Assist with travel revisions, booking changes, and client follow-up requests
Maintain accurate client records and organized planning documentation within company systems
Stay informed on supplier promotions, destination updates, and industry announcements
Participate in virtual onboarding sessions, ongoing workshops, and team training programs
Qualifications
Strong written and verbal communication skills
Excellent time management and organizational abilities
Comfortable handling multiple responsibilities independently in a remote environment
Familiarity with online platforms, email systems, and basic computer applications
Reliable internet access and professional communication habits
Positive attitude with willingness to learn and adapt
Interest in customer service, hospitality, travel, or coordination-based roles
Must be at least 18 years of age
Applicants must reside in the US, United Kingdom, Mexico, Australia, Spain, or approved regions
What We Provide
100% remote work setup
Flexible scheduling opportunities
Structured onboarding and guided training support
Continued mentorship and professional development resources
Access to supplier networks, travel systems, and planning tools
Eligibility for travel incentives, discounts, and recognition opportunities
Advancement potential within a supportive and expanding remote team