Role Overview:
We are seeking a hands-on platform administrator and engineer to own the administration, governance, and operationalization of Microsoft Copilot, Copilot Studio, Agent 365, and the Power Platform. This role sits at the intersection of low-code and pro-code, ensuring Copilot and agent solutions are deployed securely, governed consistently, and scaled reliably across the enterprise.
Platforms & Products:
• Microsoft Copilot, Copilot Studio, Agent 365
• Power Platform (Power Automate, Power Apps, custom connectors)
Key Responsibilities:
Platform Administration (Power Platform & Copilot):
• Administer Power Platform environments, DLP policies, capacity, solutions, and Power Automate flows via the Power Platform Admin Center.
• Configure and maintain Microsoft Copilot and Copilot Studio environments, including topics, actions/plugins, connectors, publishing, and lifecycle management.
• Manage tenant-level AI controls such as data movement, plugin approvals, app permissions, and external data connections.
Governance, Reporting & Audits:
• Produce and automate Copilot usage, adoption, and licensing reports using the M365 Admin Center.
• Build governance dashboards covering environments, makers, connectors, and DLP violations.
• Run periodic audits (access reviews, DLP compliance, plugin approvals, data residency) and track remediation through closure.
Engineering & Automation:
• Design and maintain admin automations (e.g., flow governance alerts, environment inventories).
• Implement CI/CD pipelines (GitLab) and deployment scripts for solution promotion across Dev/Test/Prod.
• Standardize environment provisioning and governance using policy-as-code and scripting (PowerShell/CLI).
Security, Privacy & Compliance:
• Apply enterprise security guardrails for agents and Copilot (AuthN/AuthZ, data access controls, approvals).
• Partner with security and governance teams to review exceptions and ensure regulatory alignment.
Collaboration & Enablement:
• Partner with platform owners, security, data, and product teams to support enterprise AI rollout.
• Onboard third-party and internally built agents into Copilot via Agent 365.
• Provide Tier-3 platform support and educate makers on safe, scalable design patterns.
• Produce clear documentation, runbooks, and admin standards.
Required Skills & Experience:
• Strong experience administering Power Platform (environments, DLP, capacity, ALM, Power Automate governance).
• Hands-on configuration of Copilot and Copilot Studio (topics, actions/plugins, connectors, publishing).
• Experience integrating agents with internal and third-party systems using APIs, connectors, and service endpoints.
• Knowledge of agent orchestration, state management, testing, observability, and quality controls.
• Ability to bridge low-code and pro-code solutions, integrating Copilot Studio with custom services.
• Familiarity with enterprise identity, security, and governance models as applied to AI platforms.
• Comfortable with scripting and automation, including CI/CD tooling (GitLab).
• Clear communicator with the ability to translate policy into repeatable operational controls
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