**Join the careerzynith Team:**
At careerzynith, we're on a mission to revolutionize the insurance industry with cutting-edge technology. As a Principal Product Manager for our Customer Data Platform (CDP), you'll play a pivotal role in shaping the future of customer engagement. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded professionals to join us on this exciting journey.
**About careerzynith:**
careerzynith is a leading innovator in the insurance industry, committed to harnessing the power of technology to transform customer experiences. With a rich history of innovation and a passion for excellence, we're dedicated to creating a better future for our customers, employees, and partners.
**About the Role:**
As a Principal Product Manager, you'll collaborate with cross-functional teams to develop and drive the CDP roadmap, enabling a single view of our customers and powering operational and analytical use cases. Your expertise will help us evolve the CDP into the ultimate data experience for product-led growth and business professionals. You'll work closely with stakeholders to understand their data needs, develop user stories, and drive trade-off decisions. Your goal will be to deliver best-in-class experiences and enabling capabilities that delight our customers.
**Responsibilities:**
* Collaborate with Product Management, Servicing, Sales, Fraud, Marketing, and UX teams to understand use cases and segmentation needs
* Develop a comprehensive CDP implementation strategy aligned with overall product and customer success goals
* Identify new data sources and onboard existing data sources to the CDP
* Evolve our identity resolution models (deterministic and probabilistic)
* Build and run queries to answer questions and build segment and build solutions for users of CDP to be able to self-serve
* Be the CDP subject matter expert, gathering information to create accurate, informative, and resonant user stories for both the business and the data team
* Help build the product roadmap, define user stories, and drive trade-off decisions
* Identify new products and features on behalf of the customer, leading 1-2 scrum teams to align on mission and deliver great results iteratively
* Leverage qualitative and quantitative data to measure results, inform the roadmap, and achieve benefit, adoption, and financial results
**Requirements:**
* Bachelor's degree in Computer Science or equivalent and related experience with 7+ years of proven experience as a Product Manager
* 4+ years of experience in managing Customer Data Platforms
* Strong strategic thinking, analytical, and problem-solving skills
* Excellent communication and interpersonal skills
* Proven ability to lead cross-functional teams and deliver results in an iterative development environment
* Fluency with concepts like unique identifier, API, ETL, etc.
* Data proficiency - you can source, analyze, and present quantitative and qualitative data
**What We Offer:**
* Competitive salary and benefits package
* Flexible, hybrid remote arrangement
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* Premier Medical, Dental, and Vision Insurance with no waiting period
* Paid Vacation, Sick, and Parental Leave
* 401(k) Plan and Tuition Assistance
**Why Join careerzynith?**
* Be part of a team that's revolutionizing the insurance industry with cutting-edge technology
* Collaborate with cross-functional teams to develop and drive the CDP roadmap
* Work with a dynamic and supportive team that's passionate about delivering exceptional customer experiences
* Enjoy a competitive salary and benefits package, including flexible remote work arrangements
* Opportunities for career growth and professional development in a rapidly evolving industry
**How to Apply:**
If you're passionate about transforming customer experiences and have a strong background in product management, we encourage you to apply. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.