Role Overview
Vivint Smart Home is hiring a Principal Product Manager to own the end-to-end device connectivity experience across our product ecosystem. This role is responsible for how Vivint devices connect to a customer’s home network and how they stay connected over time.
What You Will Do
Own the product strategy and roadmap for how Vivint devices connect to customer networks and maintain reliable connectivity over time. Define the customer and system experience across onboarding, authentication, provisioning, reconnection, and long-term network resilience.
Why It Might Be a Fit
5+ years of product management experience, including ownership of technically complex products or platform capabilities. Strong experience working with hardware teams and building products where device performance and connectivity are core to the customer experience.
Requirements
- 5+ years of product management experience
- Strong experience working with hardware teams
- Familiarity with connectivity protocols and standards
- Proven track record of leading cross-functional teams
- Strong systems thinking and product judgment
- Analytical mindset with comfort defining reliability metrics
- Excellent communication skills
Benefits
- Paid holidays
- Flexible paid time away
- Employee/Friends/Family Discounts
- Medical/dental/vision/life coverage
- 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
- Quarterly Innovation Weeks
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