Principal Telecom OSS BSS Consultant
Introduction
As a Principal OSS/BSS Architect within the CTO Solutioning Team, you will be a cornerstone of our strategic growth, reporting directly to the Senior Director of Solutions & Alliances. This is a high-visibility, customer-facing role designed for a seasoned expert who can translate complex business challenges into elite technical architectures for Tier 1, 2, and 3 telecommunications carriers. You will operate at the tip of the spear, leading the technical strategy for multi-million dollar digital transformations.
Responsibilities
• Architectural Strategy: Lead end-to-end solutioning for complex OSS/BSS programs, including O2C, T2R, and L2Q modernization.
• Alliance Integration: Collaborate with strategic global partners including ServiceNow, Salesforce, Google, AWS, Microsoft, and Snowflake to design high-value, integrated solution blueprints.
• Pre-Sales & Bid Leadership: Own the technical response for RFIs/RFPs. This includes authoring SOWs, defining Resource Estimates, and conducting technical defenses with customer CTO/CIO stakeholders.
• Executive Presence: Act as the primary technical voice in workshops, aligning our solutions with the customer''s long-term business goals.
• Innovation & Modernization: Design the transition from monolithic legacy systems to cloud-native, microservices-based architectures utilizing Agentic Workflows and Orchestration.
• Commercial Viability: Partner with the Senior Director and CTO to ensure all technical solutions are commercially sound, delivery-ready, and optimized for ROI.
Requirements
Required Skills:
• 15+ years of experience in Telecommunications, specifically within a Service Integrator or Tier-1 Vendor environment.
• Domain Expertise: Mastery of OSS/BSS stacks, TM Forum (eTOM, TAM, SID) frameworks, and Open APIs.
• Platform Proficiency: Advanced architectural knowledge of industry-leading platforms.
• Cloud & Data Mastery: Proven experience with AWS, Azure, or Google Cloud Platform, and an understanding of data platforms like Snowflake or Databricks in a telco context.
Preferred Skills:
• Strategic Solutioning: The ability to simplify massive technical hurdles into clear, actionable roadmaps for executive audiences.
• Autonomous Execution: As a remote US-based role, you must possess the discipline to lead complex, cross-functional bids with minimal supervision.
• Analytical Precision: A detail-oriented approach to building complex Bills of Materials (BoM) and navigating the sales cycle typical of Tier-1 carriers.
Technical Focus Areas
• OSS: Service Orchestration, Inventory Management, SDN/NFV, and Service Assurance.
• BSS: Billing, Charging, CRM, and Product Catalog.
• Emerging Tech: GenAI, AIOps, Agentic Orchestration, and Predictive Intelligence for autonomous network operations.