Atompod delivers IT infrastructure and project deployment services for various business environments. They are seeking a highly organized and proactive Project Delivery Coordinator to support daily operations and ensure efficient project delivery through effective communication and coordination with customers and field teams.
Responsibilities
- Coordinate and dispatch field technicians for service calls, installations, and project work
- Manage scheduling calendars, technician availability, and project timelines
- Serve as a primary communication point between customers, field teams, vendors, and management
- Monitor and respond to incoming emails, service requests, and operational communications
- Track project progress, update internal systems, and help ensure deadlines are met
- Assist with onboarding technicians and supporting company operational procedures
- Organize and maintain project documentation, photos, reports, and customer records
- Help coordinate procurement, shipping, inventory, and equipment logistics when needed
- Support customers with professionalism, urgency, and attention to detail
- Assist project managers with administrative and operational tasks related to ongoing deployments and support operations
- Help maintain accurate records for invoicing, work orders, and service documentation
- Identify scheduling conflicts or operational issues and proactively help resolve them
Skills
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Ability to prioritize tasks and adapt in a fast-paced environment
- Professional customer service and interpersonal skills
- High attention to detail and follow-through
- Comfortable coordinating multiple moving parts simultaneously
- Proficiency with email, spreadsheets, calendars, and common office software
- Dispatching or field service coordination
- IT services, telecommunications, low-voltage, software, electrical, construction, or other service-based industries
- Project coordination or operations support
- Technical support or infrastructure-related environments
- Vendor coordination and scheduling
- CRM, ticketing, or project management systems
Benefits
- Hybrid work environment with remote flexibility and occasional onsite requirements
- Full-time position
- Opportunities for growth within operations and project management
Company Overview
Atompod renders network cabling, infrastructure technology, network design, technical support, cloud hosting & project management services. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.atompod.com.