[Remote] Account Director, Customer Growth - 11608

Note: The job is a remote job and is open to candidates in USA. Coupa is a leader in total spend management and AI technology, empowering businesses to make smarter decisions. The Account Director, Customer Growth is responsible for expanding accounts within the existing customer base by developing strategies and collaborating with various teams to identify and close cross-sell opportunities.

Responsibilities

• Drive and develop cross-selling revenue with assigned accounts to meet or exceed quota in a dynamic, fast-growing organization and highly competitive environment
• Work with customer, CVMs, and other internal teams to identify cross-sell opportunities that will expand Coupa’s share of wallet and are also in alignment with the customer’s business objectives
• Design and execute an account development strategy to position Coupa as the market leader in Business Spend Management
• Build out an account penetration model that encourages multi-angle access to key stakeholders
• Align overall value messaging targeted towards the chief economic buyer in target accounts
• Partner with supporting functions such as Customer Value managers, Value Solutions Consultants, and Customer Support to strengthen the brand of Coupa in assigned accounts

Skills

• Minimum [3 years (CORP/MM), 5+ years (Enterprise)] sales experience with enterprise software sales
• A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements
• The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client
• Excellent communication skills and a problem-solving mindset combined with detail-orientation towards your customers
• Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa‘s outstanding Spend Management solutions portfolio including Coupa Pay and Coupa Supply Chain
• Domain knowledge in Spend Management would be a plus

Benefits

• Remote work model

Company Overview

Coupa is a cloud platform for business spend that offers a fully unified suite of financial applications for business spend management. It was founded in 2006, and is headquartered in Foster City, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.coupa.com.

Company H1B Sponsorship

Coupa has a track record of offering H1B sponsorships, with 8 in 2026, 41 in 2025, 40 in 2024, 43 in 2023, 73 in 2022, 62 in 2021, 40 in 2020. Please note that this does not guarantee sponsorship for this specific role.