Note: The job is a remote job and is open to candidates in USA. ampliFI Loyalty Solutions is a company focused on providing customized credit and debit card loyalty programs for banks and credit unions. The Account Executive will manage relationships with clients and partners, implement account strategies, and utilize data analysis to enhance loyalty solutions and operational excellence.
Responsibilities
- Proactively meet and consult with clients, partners, and senior executives to develop strategic opportunities to extend the partnership and increase portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of ampliFI products/solutions, and through data analysis and management demonstrate the financial value of the ampliFI partnership
- Support ampliFI clients who do not have an ‘assigned’ Account Executive and act as liaison for escalations, and act as internal sales on all revenue initiatives on behalf of the Relationship Manager
- Responsible for consistently delivering the Strategic Business and Financial Review to all assigned clients and / or partners showing the value of consumer engagement and overall loyalty which includes participating in strategic planning and taking a broad perspective to deliver relevant payment and industry expertise
- Establish and align strategically the client’s and / or partner’s goals and objectives to ampliFI’s products and services to maximize the financial and consumer engagement value proposition for both the client and / or partner and ampliFI
- Through data analysis and management, the strategic focus is key to identifying growth opportunities while utilizing a consultative sales approach that ensures clients and / or partners business objectives are met, and performance metrics of payment portfolios are maximized
- Evaluate and understand market intelligence that may impact ampliFI’s product offering or sales approach and report significant industry insights accordingly
- Prepare and deliver accurate and timely proposals; negotiate contractual relationships; propose and negotiate new and renewal term agreements; prepare and present pricing comparisons and proforma analysis; and continued program analyses
- Meet or exceed established revenue growth goals from the sale of new products and services and by enhancing overall portfolio performance
- Act as primary management point of contact for assigned client and / or partner for strategic and financial initiatives as well as act as the liaison for escalated issue resolution
- Assist and participate in various industry conferences that promote ampliFI’s products and services
- Collaborate with product team regarding new product development for credit union and consumer opportunities; coordinate interdivisional and interdepartmental communications related to serving clients and / or partners with new and existing products/solutions
- Responsible for maintaining and keeping current account plans for all assigned clients and / or partners as well as attention to details for all financial opportunities and data elements within Salesforce, ensuring accounts and opportunities are updated and maintaining accurate records
- Manage contract renewals for clients
Skills
- Bachelor's degree or equivalent in relevant work experience
- Minimum of 3-5 years of related experience in the financial services industry; payments experience is a plus
- Minimum of 3-5 years of executive client management and loyalty program experience is a plus
- Minimum of 3-5 years in external or internal sales environment
- Exceptional written and verbal/presentation communication skills
- Ability to manage and foster internal and external resources and cross-functional relationships
- Strong collaborator
- Comfortable with ambiguity and operating in an environment synonymous with change
- Organization skills and attention to detail
- Knowledge of and experience applying conflict resolution techniques
- Data analysis and management
- Expertise in organizing, prioritizing, and scheduling tasks
- Creative, flexible, and innovative team player
- Strategic thinker with strong problem-solving capabilities
- Dedicated to maintaining the highest standards of quality
- Proactive and initiative-driven: Anticipates challenges, identifies opportunities, and takes action to drive results before issues arise
- Preferred areas of expertise include card servicing, loyalty programs, and card issuing
Benefits
- Competitive pay plus 401(k) with employer match
- Medical, dental, vision, and life insurance
- Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options
- Tuition Reimbursement
- Paid time off, company holidays, and parental leave
- Employee Assistance Program
- Hybrid work environment with flexible hours
- Onsite perks including gym access and snacks
- Employee recognition programs celebrating milestones and achievements
- Growth opportunities within a supportive, team-oriented environment
Company Overview