Note: The job is a remote job and is open to candidates in USA. Signode is a leading manufacturer of transit packaging solutions, and they are seeking an Account Manager to retain and expand assigned accounts in the Central region. This role involves managing existing customers, meeting sales goals, and serving as the key customer contact for ongoing business requirements.
Responsibilities
- Sells through a consultative and solutions-driven method to provide a comprehensive packaging system to our customers
- Manage existing customers as end-to-end seller
- Meet or exceed sales goals by utilizing all Signode products and services
- Owns renewal and expansion selling (cross-sell and up-sell). Does not own landing new accounts
- Create account plans for top accounts and presents to customer representatives
- Pull through national account sales at the local level
- Acts as main point of contact for customers regarding ongoing business requirements and issues
- Resolves customer inquiries, problems, and complaints to maximize customer satisfaction
- Maintain up-to-date sales opportunities and customer records in accordance with company instructions
- Provide industry insight to peers, including product management, product development and equipment sales teams
- Contribute information to the sales and marketing strategy by sharing market opportunities and competitive area information
- Collaborate with internal teams on account management, projects, and department initiatives
- Arrange an effective Time and Territory Management Plan that maximizes sales efficiency
- Participate in Training & Development opportunities in order to continually improve, upgrade performance, experience career development and advancement
- Assist the A/R department collecting past due balances and ensure your accounts are in good standing
Skills
- Associate's degree in Business, Sales or similar field
- 3-5 years in consultative sales experience, industrial sales experience is a must
- Must live in the Houston Metro, TX area; travel overnight – up to 65%
- Knowledge of Signode's products and applications to sell solutions that meet the customers need
- Strong mechanical and manufacturing aptitude
- Ability to use a CRM and read dashboards on PowerBi, with general MS Office proficiency
- Strong technology skills with social media knowledge to drive current customers and prospect engagement
- Customer Focus
- Interpersonal Savvy
- Excellence
- Listening
- Team Player
- Independence
- Problem Solving
- Bachelor's degree
Benefits
- Health
- Dental
- Vision
- 401k
- Paid time off
- Life insurance
- Wellness perks
- And more
Company Overview