Note: The job is a remote job and is open to candidates in USA. AlphaSense is a market intelligence company that empowers professionals to make smarter decisions through AI-driven insights. The Account Manager for Financial Services will own long-term outcomes for a named book of high-value clients, focusing on renewals, customer health, and expansion while acting as a trusted advisor to stakeholders.
Responsibilities
- Own renewals end-to-end, including strategy, forecasting, timing, and execution
- Identify risk early and drive mitigation plans decisively with internal partners
- Maintain accurate forecasts, disciplined account plans, and clear next steps
- Identify and drive expansion opportunities by building conviction around value and outcomes
- Partner with Account Executives to execute upsell motions within existing clients
- Increase adoption by aligning AlphaSense to real client workflows and priorities
- Ensure AlphaSense delivers sustained value throughout the customer lifecycle
- Lead focused, outcome-driven executive conversations and business reviews
- Build multi-threaded relationships across users, decision-makers, and sponsors
- Move quickly and stay aligned across Sales, Customer Success, Product, RevOps, and Support
- Maintain a high bar for CRM hygiene, forecasting accuracy, and follow-through
- Prioritize relentlessly across a demanding book of business
Skills
- Comfortable under pressure: You perform well in a high-growth environment where priorities shift and expectations are high. You take ownership and stay composed when things move fast
- Commercially minded: You think in terms of outcomes and risk. You understand renewal ownership, expansion motions, and what it takes to protect recurring revenue
- Financial Services literate: You have a solid understanding of how financial firms operate and can lead credible conversations with sophisticated stakeholders
- Fluent in SaaS: You understand modern account management, including usage-based value, renewals, forecasting, and metrics-driven execution
- Structured and proactive: You anticipate risk, manage competing demands, and operate with clarity and urgency
- Strong communicator: You can distill complex topics quickly and move conversations toward decisions in time-sensitive situations
Benefits
- You may also be offered a performance-based bonus, equity, and a generous benefits program.
Company Overview