Note: The job is a remote job and is open to candidates in USA. UniHomes is a rapidly scaling PropTech leader focused on transforming the student rental experience. The Account Manager will be instrumental in establishing UniHomes' presence within the Purpose-Built Student Accommodation (PBSA) and Build-to-Rent (BTR) sectors, driving partner success and optimising listings on their platform.
Responsibilities
- Develop and maintain robust, high-value relationships with key decision-makers within PBSA and BTR operators
- Serve as the primary strategic point of contact, leading ongoing discussions around performance, optimisation, and new opportunities
- Conduct a minimum of 10 impactful meetings per week, including in-depth account reviews, strategic follow-ups, and platform training sessions
- Actively represent UniHomes at industry networking events and conferences to strengthen relationships and uncover new opportunities
- Proactively monitor, analyse, and significantly improve the performance of operator listings, ensuring maximum visibility, competitiveness, and data accuracy
- Deliver regular, insightful reports and data-driven recommendations that directly contribute to partner success and conversion rates
- Provide weekly performance headlines and comprehensive reports to the Head of PBSA and BTR
- Ensure all partner listings are complete, up-to-date, and consistently exceed platform standards across pricing, availability, rich media (images/virtual tours), and detailed property information
- Collaborate with operators to effectively roll out impactful promotional offers and dynamic seasonal adjustments
- Work seamlessly across our product, content, and marketing teams to address client needs swiftly and enhance overall platform functionality
- Identify and help implement process improvements that elevate partner satisfaction and streamline operational efficiencies
Skills
- Minimum of 3 years' hands-on Account Management experience within a B2B setting
- Exceptional interpersonal and stakeholder management skills, with the ability to build rapport and influence at all levels
- A strong commercial mindset underpinned by a proactive, data-driven approach to account growth and revenue generation
- Proficient and comfortable navigating property management systems, CRM platforms (ideally Salesforce), and various online marketplaces
- Highly organised, capable of managing a diverse portfolio of accounts simultaneously while maintaining meticulous attention to detail
- A clear, confident, and persuasive communicator (both written and verbal) who can articulate complex information effectively
- Full, valid UK driving licence (as this is a field-based role with regular travel)
- Experience and a strong network directly within the Purpose-Built Student Accommodation (PBSA) and/or Build-to-Rent (BTR) sector
- Direct experience within the PropTech, SaaS, or online marketplace environments
- Familiarity with occupancy strategies, revenue management, and seasonal trends specific to student accommodation
- Experience with the International Student Market
Benefits
- Car allowance
- Commission (OTE £50,000+)
- Flexibility of remote work for the first half of the year
- Traveling nationally up to three days a week with some overnight stays
- Complimentary breakfast
- Hot & cold drinks
- Snacks
- Pool table
- Holidays
- Length of service days
- Voluntary day
- Enhanced pension scheme
- Pension salary sacrifice scheme
- Healthcare scheme
- Employee Assistant Programme
- Sick pay
- Enhanced maternity & paternity pay
- Career progression
- A commitment to personal and professional development
- Employee awards
- Refer a friend scheme
- Staff discounts
- Mental health and financial support
- Company social events
Company Overview