Note: The job is a remote job and is open to candidates in USA. CBTS is a company that serves enterprise and midmarket clients across various industries, providing a range of technology solutions. The Account Manager for Strategic Accounts is responsible for developing long-term relationships with strategic enterprise customers and driving new business growth by aligning CBTS solutions with client objectives.
Responsibilities
- Develop and maintain strong, long-term relationships with strategic enterprise clients, serving as a primary point of contact and trusted advisor
- Demonstrate deep knowledge of CBTS solutions and influence customer opportunities that drive revenue growth and account expansion
- Identify, develop, and advance new business opportunities within assigned strategic accounts
- Support revenue growth by partnering with account and services sales teams throughout the CBTS sales and pre-sales process
- Participate in customer discovery and strategic planning discussions to understand and influence business technology objectives and requirements
- Drive business development activities to support pre-sales efforts, including identifying, scoping, and proposing services engagements
- Collaborate with CBTS account teams and internal stakeholders to develop and execute business-aligned technology strategies for selected customers
- Oversee and support engagement of CBTS delivery resources, providing leadership and coordination in partnership with Client Care Managers (CCMs)
- Prepare client project mapping, insights, and monthly reporting presentations for internal sales teams and customer-facing technical QBRs
- Maintain ownership of account growth initiatives, including strategic solution adoption and service expansion
- Adhere to CBTS sales processes, methodologies, and governance on all opportunity pursuits
- Maintain ongoing proficiency in CBTS service offerings, value propositions, and relevant case studies
Skills
- Minimum 10 years of experience in Sales, Sales Engineering, Solution Architecture, Business Development, or a related client-facing role
- Experience working within a consulting or professional services model, integrating sales, delivery, and technical teams
- Broad technical aptitude with the ability to span development, cloud, data, networking, and security concepts
- Strong understanding of enterprise IT environments, digital transformation initiatives, cloud platforms, AI, and hybrid delivery models
- Proven experience developing and managing strategic enterprise client relationships
- Exceptional communication skills, including executive-level presentation and complex negotiation experience
- Ability to understand customer business needs and articulate the value of CBTS products and services
- Experience collaborating cross-functionally with sales, technical, delivery, and recruiting teams
- Bachelor's degree from an accredited four-year college or university, or equivalent experience
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