Note: The job is a remote job and is open to candidates in USA. Navitus Health Solutions is committed to making medications more affordable through innovative pharmacy benefit management. The Assoc. Product Manager, eHealth will support eHealth services including e-prescribing and electronic prior authorization, focusing on system enhancements, product quality, and client support.
Responsibilities
- Work with Health Strategies leadership to execute goals and objectives for Navitus eHealth products
- Responsible for the timely completion of eHealth product reports for transaction data and billing for Finance and Customer Success teams
- Develop and maintain internal eHealth product metrics
- Assist IT support teams to execute on testing of system enhancements, test cases, managing defects, and documenting results within required timeframes
- Leverage competitive intelligence and evolving industry best practices to define and steer Navitus’ products to be an industry leading solution
- Work closely with Health Strategies leadership to ensure detailed requirements meet the needs of the business
- Ensure that system enhancements, testing issues, and information about ePrescribing, ePA and real-time prescription benefits are communicated timely to the Manager, Digital Health and IT team
- Troubleshoot for system issues or questions
- Work with Health Strategies leadership to ensure controls are in place that adequately assess system quality and stability
- Work with end users to suggest enhancements to the system or workflow processes to meet the needs of the business
- Assist leadership in documenting requirements for new processes, services, and changes to existing processes to achieve department business and strategic goals
- Assist leadership in oversight of setup and maintenance of system configuration
- Assist with IT after-hours support as needed
- Other duties as assigned
Skills
- Experience in product management, formal/informal leadership and team collaboration/relationship-building management is essential
- The ability to consistently interact cooperatively and respectfully with other employees
- Bachelor's degree or equivalent work experience is preferred
- Experience in healthcare, pharmacy benefit management (PBM), biomedical, or digital health industries is preferred
- Experience with program audits and quality is preferred
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
Company Overview
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