Note: The job is a remote job and is open to candidates in USA. Dycom Industries, Inc is a company focused on connecting careers and providing great benefits. The Benefits Operations Manager oversees day-to-day benefits administration, ensuring operational excellence and an optimized employee experience while managing systems and compliance.
Responsibilities
- Lead administration of employee benefits programs (health & welfare, 401(k), PTO, LOA, ESPP), ensuring operational excellence and a seamless employee experience across corporate and operating companies
- Oversee end-to-end benefits operations, including resolution of complex issues (eligibility, payroll deductions, HSAs, life events) and management of funding, billing, collections, refunds, and reconciliations
- Own the benefits administration system, including responsibility for data integrity and operational processes, ensuring a positive user experience, audit readiness, regulatory compliance, and effective governance
- Lead process improvement initiatives, system enhancements, integrations, and testing efforts to improve efficiency, strengthen controls, and enhance the employee experience
- Support vendor relationships in partnership with the Benefits COE, overseeing performance, service delivery, escalations, issue resolution, and continuous improvement
- Oversee leave administration programs, including parental leave, providing guidance to team members and operating companies while ensuring consistent administration and compliance with applicable policies and regulations
- Partner with the Benefits COE and Compliance teams to execute annual Open Enrollment and support M&A activity
Skills
- To be 18 years of age or older
- Authorization to work in the United States for this company
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience), with 5–8+ years of benefits administration and regulatory compliance experience
- Experience leading or supervising teams
- Process improvement experience and proficiency with HRIS and benefits administration systems
- Analytical mindset, high attention to detail, and the ability to influence stakeholders without direct authority
Benefits
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
Company Overview